At a Glance
- Tasks: Repair and assemble bicycles, troubleshoot issues, and provide excellent customer service.
- Company: Join Evans Cycles, a leading bike retailer passionate about cycling and customer satisfaction.
- Benefits: Enjoy flexible hours, employee discounts, commission bonuses, and discounted gym memberships.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a sustainable lifestyle.
- Qualifications: Proficiency in bicycle mechanics and previous experience as a mechanic are highly desirable.
- Other info: Work in a fun, energetic environment with opportunities for development and recognition.
The predicted salary is between 24000 - 36000 £ per year.
This is a part time, permanent position in our Brixton store.
If you want to know about the requirements for this role, read on for all the relevant information.
Core hours are 30 per week.
A Halfords team is a special team, made up of people who are passionate about our products and services and obsessed with giving our customers the very best experience.
We’re specialists at what we do – our teams give practical solutions, as well as advising on the very best products to meet our customers’ needs, fitting a range of products to our customers’ cars and bikes.
Our Cycle Technicians are technically skilled as well as being experienced at giving great customer service, ensuring we wow every Halfords customer.
This role is critical in delivering market leading standards of cycle service and repair, working on kids, adult, premium, performance and electric cycles.
Carrying out most of this work yourself, you will also oversee the training of other members of the team.
This work is carried out in store to the highest quality standards, and your expertise at practical problem solving and working quickly and efficiently will ensure our customers never want to shop elsewhere Ideally, you already have experience in a retail or cycle services environment, but if you can demonstrate expert practical skills and experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
We look after our colleagues as well as we look after our customers, so whether you have ambitions to progress on to a management role in our shops, or elsewhere across the Group of Halfords companies, we will help you to fulfil your potential.
To be successful in this role you will need: Experience of giving customers the right solution for their needs An interest in our range of products and services The ability to communicate with all types of customers and colleagues The ability to understand customer needs A proactive approach to helping customers Experience of service, building and repair across a range of cycles (we work on kids, adult, premium and electric bikes) Experience of delivering great customer service, ideally in a retail or cycle services environment Experience of sharing expertise with others Experience of planning and prioritising Problem solving skills Experience of working towards and achieving sales targets Availability to work on a rota basis, including weekends As well as holiday and contributory pension, you can expect to enjoy: Colleague discount of up to 25% across the Group Performance related bonus Life assurance Uniform Fantastic deals across a range of other retailers, travel providers, and more Employee Assistance Programme offering advice and support Trade Price Bike Scheme Option to join our Share Save and Cycle2Work schemes Join the UK and Ireland’s leading retailer of automotive and cycling products and be part of our success story in getting the nation safely back on the move.
Cycle Technician employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Make sure to familiarize yourself with the latest bicycle repair techniques and technologies. Staying updated on advancements in the industry will not only enhance your skills but also show us that you're committed to providing top-notch service.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers to assess their needs, being able to communicate effectively and provide clear recommendations is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Get hands-on experience by volunteering at local bike shops or community events. This will not only improve your mechanical skills but also help you build a network within the cycling community, which can be beneficial when applying for the position.
✨Tip Number 4
Showcase your attention to detail by preparing a portfolio of your previous work. Include photos of bicycles you've repaired or assembled, along with descriptions of the challenges you faced and how you overcame them. This will demonstrate your commitment to quality workmanship.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience as a bicycle mechanic. Detail specific repairs and services you've performed, showcasing your proficiency in bicycle mechanics.
Showcase Customer Service Skills: Since customer service is key for this role, include examples of how you've successfully interacted with customers in the past. Mention any experience in providing consultations or recommendations.
Detail Your Technical Knowledge: Discuss your knowledge of various bicycle brands, models, and components. Highlight any certifications or training you've received related to bicycle repairs and safety standards.
Express Willingness to Learn: Convey your eagerness to stay updated on the latest advancements in bicycle technology and repair techniques. This shows that you are committed to continuous improvement and quality workmanship.
How to prepare for a job interview at Halfords
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Highlight specific examples of repairs you've performed, such as brake adjustments or drivetrain maintenance, to demonstrate your proficiency in bicycle mechanics.
✨Customer Interaction is Key
Since the role involves service consultations, practice how you would interact with customers. Be ready to explain repair processes clearly and provide cost estimates, showcasing your excellent customer service skills.
✨Demonstrate Attention to Detail
Emphasize your commitment to quality workmanship during the interview. Discuss how you ensure that all repaired bicycles meet safety standards and how you conduct thorough safety inspections.
✨Stay Updated on Bicycle Technology
Express your willingness to learn about the latest advancements in bicycle technology and repair techniques. This shows that you are proactive and dedicated to improving your skills in a constantly evolving field.