At a Glance
- Tasks: Support the sales team by managing reports, customer inquiries, and marketing events.
- Company: Join OMODA Motors, a dynamic brand under Chery Group, leading in automotive innovation.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced industry, enhancing customer satisfaction and driving sales success.
- Qualifications: Two years' experience in automotive or leasing, strong IT skills, and excellent communication.
- Other info: This role is perfect for motivated individuals looking to make an impact in sales.
The predicted salary is between 28800 - 43200 £ per year.
About Us:
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
OMODA Motors
OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the R&D, production and sales of passenger cars.
Chery Motors
Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market.
Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide.
Position Overview
The Sales Support Specialist is a key contributor to the success of the sales team and dealership network, ensuring efficient operations, maintaining high levels of customer satisfaction, and enhancing sales processes. This role involves overseeing sales operations, coordinating with various departments, managing administrative responsibilities, and providing essential support to help the team achieve sales objectives within the automotive sector.
Responsibilities:
- Generate industry reports using SMMT and Insight data.
- Prepare and manage daily, weekly, and monthly sales reports, including forecasts and performance metrics.
- Coordinate communication between customers, dealers, and internal teams, ensuring smooth operational processes.
- Oversee pricing strategies for campaigns and quarterly sales initiatives, ensuring alignment with business goals.
- Manage inbound customer inquiries via calls and emails, delivering prompt and accurate responses.
- Plan and organize marketing events, POS materials, and other sales support initiatives.
- Maintain and update CRM systems, including discount terms, and support fleet and Motability operations.
Requirements:
- At least two years’ experience within the automotive and/or leasing industry is desirable.
- Experience in Fleet/Retail Administration and working with customers.
- A proficient level of numeracy and literacy with good written and verbal communication skills.
- Strong IT skills and is competent in using Microsoft Office, including Microsoft Excel.
- Be a motivated and well-organised individual, including the ability to work on your initiative with support from your Line Manager.
- The ability to work well within a team and can support and challenge colleagues appropriately.
Sales Support Assistant employer: OMODA UK
Contact Detail:
OMODA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Assistant
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the latest trends and technologies. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who work in sales support roles. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Brush up on your IT skills, especially Microsoft Excel, as this role requires strong proficiency in data management. Consider taking an online course or tutorial to enhance your capabilities before applying.
✨Tip Number 4
Prepare for potential interview questions by thinking about how your previous experiences align with the responsibilities of the Sales Support Assistant role. Be ready to discuss specific examples of how you've contributed to sales processes or customer satisfaction in past positions.
We think you need these skills to ace Sales Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive or leasing industry. Emphasise any roles where you managed sales reports, customer inquiries, or coordinated with teams, as these are key responsibilities for the Sales Support Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of OMODA Motors and its mission. Mention your enthusiasm for the automotive sector and how your skills align with the role's requirements, particularly in sales support and customer service.
Highlight Relevant Skills: In your application, clearly outline your IT skills, especially your proficiency in Microsoft Office and Excel. Provide examples of how you've used these tools to generate reports or manage data effectively in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Sales Support Assistant role.
How to prepare for a job interview at OMODA UK
✨Know Your Automotive Industry
Familiarise yourself with the automotive sector, especially trends related to sales and customer service. Understanding OMODA Motors' position in the market and its unique selling points will show your genuine interest in the role.
✨Demonstrate Your Organisational Skills
As a Sales Support Assistant, you'll need to manage various tasks simultaneously. Be prepared to discuss specific examples from your past experience where you successfully organised and prioritised your workload.
✨Showcase Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated with customers or team members in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to handle customer inquiries or coordinate between departments, and be ready to explain your thought process and the outcomes.