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For Companies At a Glance
- Tasks: Support and maintain systems, solve application problems, and provide IT service desk support.
- Company: Join a dynamic team focused on optimising performance and ensuring business continuity.
- Benefits: Enjoy flexible working options and a great work-life balance.
- Why this job: Be part of a collaborative culture that values your input and offers opportunities for growth.
- Qualifications: No specific qualifications required; just a passion for technology and problem-solving.
- Other info: Commute to our Solihull office with potential for hybrid working arrangements.
The predicted salary is between 36000 - 60000 £ per year.
The efficient maintenance and support of our systems and infrastructure is essential to business continuity, so you’ll work with the business to understand what their needs are. From planning and engineering solutions to applications problems, administration or network issues; to providing 3rd line IT service desk support; to liaising with external suppliers to resolve issues or even assisting with the design and testing of disaster recovery procedures, you’ll do whatever it takes to optimise performance, whilst minimising disruption and downtime.
You’ll also transfer your knowledge to 1st and 2nd line support when transitioning projects to operational support, as well as update documentation in relation to infrastructure systems.
Successful Applicants must be able to commute to the UKTL offices in Solihull, Birmingham with the possibility of hybrid working. We strive to offer a great work life balance - if you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.
Contact Detail:
The Post At Mint Hill Llc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Packet Core Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in packet core engineering. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the field through platforms like LinkedIn. Engaging with current employees or industry experts can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've optimised performance or resolved complex issues. Having specific examples ready will demonstrate your problem-solving skills and ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Show your enthusiasm for continuous learning and knowledge transfer. Highlight any experiences where you've trained others or contributed to documentation, as this aligns well with the role's requirement to support 1st and 2nd line teams.
We think you need these skills to ace Packet Core Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and requirements of a Packet Core Engineer. Tailor your application to highlight relevant experience and skills that align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you provided IT support, managed network issues, or worked on disaster recovery procedures. Use specific examples to demonstrate your problem-solving abilities and technical expertise.
Showcase Communication Skills: Since the role involves liaising with external suppliers and transferring knowledge to other support teams, make sure to illustrate your communication skills. Mention instances where you successfully collaborated with others or explained complex technical concepts in simple terms.
Tailor Your Application: Customise your CV and cover letter for this specific position. Use keywords from the job description, such as '3rd line IT service desk support' and 'optimise performance', to ensure your application stands out to hiring managers.
How to prepare for a job interview at The Post At Mint Hill Llc
✨Understand the Role
Make sure you have a clear understanding of what a Packet Core Engineer does. Familiarise yourself with the responsibilities mentioned in the job description, such as maintaining systems, providing IT support, and liaising with suppliers.
✨Showcase Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved technical issues or optimised performance in previous roles. This will demonstrate your ability to handle the challenges outlined in the job description.
✨Emphasise Communication
Since the role involves working with various teams and transferring knowledge, highlight your communication skills. Be ready to explain how you've effectively collaborated with others in past projects.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's infrastructure, team dynamics, and the specific challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
