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- Tasks: Lead operations for a new grocery retail startup, ensuring efficiency and scalability.
- Company: Join a dynamic team of retail experts launching an innovative grocery concept in the UK.
- Benefits: Enjoy a competitive salary and the chance to shape a growing company.
- Why this job: Be part of a fast-paced environment where your impact is immediate and valued.
- Qualifications: Experience in retail operations or supply chain management is essential.
- Other info: Regular travel between store locations is required, especially during launches.
The predicted salary is between 36000 - 60000 £ per year.
Location: Central London
Position Type: Full-Time
Reporting to: CEO
Start Date: Immediate preferred
About us: We are a group of start-up and retail experts, launching a new grocery concept in the UK. We are ambitious, dynamic and on a mission to create something exciting and unique. We're fast-moving, so flexibility, ownership, and a willingness to jump in wherever needed are key. You'll be joining a team where no job is too small or too big, and speed matters. If you're motivated by building from scratch, driving impact, and growing with a company, we'd love to meet you.
About the role: We’re looking for an experienced Operations Manager to take full ownership of operations across our growing retail footprint. This role requires someone who can be hands-on when needed but also structured and process-driven enough to lay the foundation for sustainable growth. You’ll be responsible for ensuring our operations are efficient, scalable, and always customer ready.
Key Responsibilities
- Store Launch & Operations: Lead operational setup for new store openings — from layout planning to stock arrival and tech implementation.
- Process Design & Implementation: Build and refine end-to-end operational processes that support long-term scale. Work closely with the tech team to ensure business processes are supported by tech as much as possible.
- Inventory & Supply Chain: Work cross-functionally to ensure inventory is moving as planned, shelves are stocked, and back-of-house systems are functioning smoothly.
- Tech & Systems Management: Coordinate with the tech team to ensure the day-to-day functioning of in-store tech and payment systems, ensuring minimal downtime.
- Health & Safety Compliance: Set and maintain health and safety standards in line with regulations.
- Team Onboarding & Training: Support training and onboarding of store staff, including process documentation and best practices.
- Travel: Regular travel required between store locations, especially during launch and setup periods.
- 3PL Coordination: Oversee/collaborate with third-party logistics partners as needed.
- Manage metrics and KPIs around store productivity, shrinkage, and stock availability (in collaboration with commercial).
What We’re Looking For
- Proven experience in store operations and/or supply chain management — ideally in retail, FMCG, or startup environments.
- Strong ability to design and implement scalable operational processes.
- Comfortable working in fast-paced, hands-on environments where roles may stretch beyond their title.
- Willingness to travel frequently and be on-site as needed.
- Immediate availability is ideal.
Compensation: competitive package
Contact Detail:
Mount Venture Capital Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager- UK Grocery Retail Startup
✨Tip Number 1
Familiarise yourself with the grocery retail landscape in the UK. Understanding current trends, challenges, and innovations in this sector will help you speak confidently about how you can contribute to our startup's success.
✨Tip Number 2
Network with professionals in the retail and operations field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals that could help you stand out in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed operations or supply chains in previous roles. Highlighting measurable outcomes from your past experiences will demonstrate your capability to drive impact in our fast-paced environment.
✨Tip Number 4
Show your enthusiasm for building something new. Our team values ambition and a hands-on approach, so be ready to share your ideas on how you would tackle the challenges of launching and managing operations in a startup setting.
We think you need these skills to ace Operations Manager- UK Grocery Retail Startup
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in retail or FMCG. Use specific examples that demonstrate your ability to design and implement scalable processes.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the grocery retail sector and your understanding of startup dynamics. Mention how your skills align with the company's mission and values.
Showcase Your Flexibility: In your application, emphasise your adaptability and willingness to take on various roles within a fast-paced environment. Provide examples of past experiences where you successfully managed multiple responsibilities.
Highlight Team Collaboration: Discuss your experience working cross-functionally, especially with tech teams and logistics partners. Illustrate how you have previously supported team onboarding and training to ensure operational success.
How to prepare for a job interview at Mount Venture Capital Fund
✨Show Your Hands-On Experience
Make sure to highlight your previous experience in store operations or supply chain management. Share specific examples of how you've successfully managed store openings or improved operational processes in a fast-paced environment.
✨Demonstrate Flexibility and Ownership
Since the company values flexibility and ownership, be prepared to discuss times when you've taken initiative or adapted quickly to changing circumstances. This will show that you can thrive in their dynamic setting.
✨Discuss Process Design Skills
Be ready to talk about your ability to design and implement scalable operational processes. Provide examples of how you've built or refined processes in the past, especially those that supported long-term growth.
✨Prepare for Team Collaboration Questions
Expect questions about how you work with cross-functional teams, particularly with tech and logistics partners. Share experiences where collaboration led to successful outcomes, especially in inventory management or tech implementation.
