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- Tasks: Support families during services, maintain grounds, and manage administrative tasks.
- Company: Join Glynn Valley Crematorium, part of Dignity's compassionate end-of-life care network.
- Benefits: Enjoy 22-25 days leave, a pension, life assurance, and an annual bonus.
- Why this job: Make a meaningful difference in families' lives while working in a supportive environment.
- Qualifications: Strong interpersonal skills, physical fitness, and customer-facing experience preferred.
- Other info: Full training provided; apply now to join a caring team!
The predicted salary is between 13104 - 13104 £ per year.
Are you compassionate, detail-oriented, and passionate about supporting families during difficult times? We are seeking a Groundsperson/Crematorium Assistant to join our team at Glynn Valley Crematorium. This versatile role covers all aspects of crematorium operations, from supporting chapel services to maintaining grounds and handling administrative duties.
Why This Role Matters
At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Groundsperson you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Groundsperson, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed.
Key Responsibilities:
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
We’re looking for someone who:
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi-skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support.
- 22-25 days annual leave + bank holidays.
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
This role is part of the Crematoria and Memorials Group (GMG) - one of the key pillars of Dignity's end-of-life care network - operating 45 crematoria and cemeteries across the UK. Our mission is to provide peaceful, respectful, and beautifully maintained spaces where families can say goodbye, reflect, and remember.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Crematorium Assistant (Level 1) in Bodmin employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Assistant (Level 1) in Bodmin
✨Tip Number 1
Familiarise yourself with the values and mission of the Crematoria and Memorials Group. Understanding their commitment to providing compassionate services will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in sensitive environments like hospitality or care. This will demonstrate your ability to handle emotional situations with empathy and professionalism.
✨Tip Number 3
Prepare to discuss how you would maintain a respectful and dignified atmosphere during chapel services. Think about specific examples from your past where you've had to manage similar responsibilities.
✨Tip Number 4
Show your willingness to learn and adapt by mentioning any relevant training or skills you are eager to develop. This role requires versatility, so expressing your enthusiasm for growth can set you apart.
We think you need these skills to ace Crematorium Assistant (Level 1) in Bodmin
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Groundsperson/Crematorium Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compassionate Cover Letter: Write a cover letter that reflects your empathy and understanding of the sensitive nature of the role. Share any relevant experiences that demonstrate your ability to support families during difficult times.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service, hospitality, or care that showcase your interpersonal skills and ability to communicate empathetically. Mention any experience with administrative tasks or grounds maintenance.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Dignity Funerals Limited
✨Show Empathy and Compassion
As a Crematorium Assistant, you'll be dealing with families during difficult times. Make sure to express your understanding and compassion during the interview. Share any relevant experiences where you've supported others in sensitive situations.
✨Demonstrate Attention to Detail
This role requires meticulous attention to detail, especially when it comes to maintaining grounds and handling administrative tasks. Be prepared to discuss how you ensure accuracy in your work and provide examples of how you've managed details in previous roles.
✨Highlight Your Interpersonal Skills
Strong communication skills are essential for this position. Be ready to talk about your experience in customer-facing roles and how you've effectively communicated with clients or families in the past. This will show that you can handle inquiries with professionalism.
✨Prepare for Practical Questions
Expect questions that assess your ability to perform manual tasks and manage multiple responsibilities. Think about scenarios where you've had to juggle different duties and how you prioritised them. This will demonstrate your adaptability and readiness for the multi-skilled nature of the role.
