Pub/restaurant General Manager

Pub/restaurant General Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations, manage staff, and ensure customer satisfaction in a vibrant pub/restaurant setting.
  • Company: Join dynamic hospitality clients known for their unique dining experiences and warm atmospheres.
  • Benefits: Enjoy flexible hours, opportunities for growth, and a fun work environment with great team spirit.
  • Why this job: Perfect for passionate individuals eager to make an impact in hospitality and develop their careers.
  • Qualifications: Experience in restaurant management, strong leadership skills, and a hospitality degree preferred.
  • Other info: Ideal for those who thrive in fast-paced environments and love engaging with customers.

The predicted salary is between 36000 - 60000 £ per year.

We have two hospitality clients that are looking for General Managers who require experience in pubs, and Assistant restaurant managers and restaurant managers who require restaurant experience. The Restaurant Manager roles need someone who is warm, friendly, has lots of character but is quirky for their social dining venue. Someone who is really passionate about hospitality and wants to progress.

  • Supervise and coordinate daily restaurant operations.
  • Manage staff scheduling, training, and performance.
  • Monitor inventory levels and order supplies as needed.
  • Handle customer complaints and queries professionally.
  • Maintain operational and financial records.
  • Enforce company policies and quality standards.

Hospitality degree preferred. ~3+ years of experience in restaurant management or related role. ~Proficiency in restaurant POS systems and Microsoft Office. ~Flexibility to work evenings, weekends, and holidays.

The General Manager requires someone with extensive experience in this role and in pubs. Oversees the strategic and operational aspects of one or more units. This role is accountable for achieving business goals, maintaining brand standards, driving customer satisfaction, and developing high-performing teams.

  • Lead and inspire restaurant management teams to deliver consistent excellence.
  • Recruit, mentor, and retain talent across locations.
  • Oversee customer service standards and brand compliance.

Bachelor’s degree in hospitality, business, or related field (preferred). ~5–7 years of progressive leadership experience in multi-unit or high-volume restaurant management. ~Demonstrated success in team leadership, budgeting, and customer experience.

Pub/restaurant General Manager employer: Prime Recruitment Solutions

Join a vibrant and dynamic team as a General Manager in our lively pub and restaurant environment, where your passion for hospitality will be celebrated. We offer a supportive work culture that prioritises employee growth through ongoing training and mentorship, ensuring you have the tools to excel in your career. Located in a bustling area, our venue not only provides a unique social dining experience but also fosters a sense of community, making it an exceptional place to work and thrive.
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Contact Detail:

Prime Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pub/restaurant General Manager

✨Tip Number 1

Network within the hospitality industry by attending local events or joining relevant online groups. This can help you connect with other professionals who might know about job openings or can provide valuable insights into the role.

✨Tip Number 2

Showcase your passion for hospitality during interviews by sharing specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to excellent service, which is crucial for a General Manager.

✨Tip Number 3

Familiarise yourself with the latest trends in the restaurant and pub industry. Being knowledgeable about current practices can set you apart from other candidates and show that you're proactive about staying informed.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview that reflect your understanding of the business and its challenges. This not only shows your interest but also your strategic thinking skills, which are essential for a General Manager.

We think you need these skills to ace Pub/restaurant General Manager

Leadership Skills
Customer Service Excellence
Staff Management and Training
Financial Acumen
Inventory Management
Conflict Resolution
Operational Oversight
Strategic Planning
Performance Monitoring
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Knowledge of POS Systems
Time Management
Team Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality, particularly in pubs and restaurants. Emphasise your leadership roles, team management skills, and any specific achievements that demonstrate your ability to drive customer satisfaction and operational excellence.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your unique personality. Mention specific experiences that align with the job requirements, such as managing staff, handling customer complaints, or overseeing operations. Let your character shine through!

Highlight Relevant Skills: In your application, be sure to mention your proficiency with restaurant POS systems and Microsoft Office. If you have experience with budgeting or inventory management, include that too, as it shows you understand the financial aspects of running a restaurant.

Showcase Your Leadership Experience: Detail your previous roles in management, focusing on how you've led teams, mentored staff, and achieved business goals. Use specific examples to illustrate your success in developing high-performing teams and maintaining brand standards.

How to prepare for a job interview at Prime Recruitment Solutions

✨Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing excellent customer service.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Discuss your approach to mentoring and developing staff, as well as how you handle challenges within a team setting.

✨Know the Business Inside Out

Familiarise yourself with the company's brand, values, and operational standards. Be ready to discuss how you can contribute to achieving their business goals and maintaining brand compliance.

✨Be Ready for Scenario Questions

Expect to be asked about how you would handle specific situations, such as customer complaints or staff conflicts. Prepare thoughtful responses that showcase your problem-solving skills and ability to maintain a positive atmosphere.

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