Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead change management for a major global transformation in retail technology.
- Company: Join a sizable retail business at the forefront of technological innovation.
- Benefits: Enjoy hybrid work options and competitive pay of c£700 per day.
- Why this job: Be a key player in shaping technology for thousands of frontline employees.
- Qualifications: Senior-level experience in complex business change and strong stakeholder management skills required.
- Other info: Opportunity for occasional travel to London and other UK sites.
The predicted salary is between 84000 - 126000 £ per year.
We’re hiring a Business Change Lead for a pivotal role in a major global transformation programme, for a sizable retail business. This senior and influential role will lead the UK change effort as part of a global transformation of legacy technology across ERP and other associated applications used by a large number of business users. The UK will be the first market to go live—so you’ll be at the forefront of change, shaping how technology enables thousands of frontline employees across business operations.
You’ll play a key role in winning hearts and minds—from senior stakeholders to business operations — ensuring adoption, readiness, and lasting impact.
Key Responsibilities:- Own and deliver the change management strategy across the UK programme.
- Act as a trusted advisor to senior leadership and executive sponsors, with regular contributions to Board meetings and similar.
- Lead stakeholder engagement and change adoption across all levels.
- Design and execute communication, training, and support plans.
- Manage impact assessments and readiness activities.
- Address resistance and embed sustainable change.
- Provide clear governance reporting and insights to leadership.
- Senior-level experience leading business change in a complex, global, fast-moving environment.
- Experience leading change where large numbers of operational business users will be impacted (retail / hospitality / supply chain / manufacturing etc).
- Strong stakeholder management and influencing skills, able to operate at all levels and have credibility with the SLT and Board.
- Familiarity with ERP transformation (SAP / Oracle or similar) at some point in your career, combined with very business user oriented products with high numbers of users, would be very desirable.
Please apply today for immediate CV review.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Lead
✨Tip Number 1
Familiarise yourself with the specific ERP systems mentioned in the job description, like SAP or Oracle. Understanding their functionalities and how they impact business operations will give you an edge during discussions with stakeholders.
✨Tip Number 2
Network with professionals who have experience in leading change management within large retail or hospitality organisations. Engaging with them can provide insights into best practices and challenges that you might face in this role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing change initiatives, particularly those that involved significant stakeholder engagement. Be ready to share specific examples of how you successfully influenced senior leadership and ensured user adoption.
✨Tip Number 4
Stay updated on current trends in change management and transformation programmes. Being knowledgeable about the latest methodologies and tools will demonstrate your commitment to driving effective change in a fast-paced environment.
We think you need these skills to ace Business Change Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leading business change, particularly in complex environments. Emphasise your familiarity with ERP transformations and any specific projects that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Use specific examples from your past experiences to demonstrate how you have successfully managed change and engaged stakeholders.
Highlight Stakeholder Management Skills: In both your CV and cover letter, showcase your stakeholder management and influencing skills. Provide examples of how you've effectively communicated with senior leadership and facilitated change adoption across various levels of an organisation.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a senior role.
How to prepare for a job interview at Job Traffic
✨Understand the Change Management Strategy
Familiarise yourself with change management principles and be ready to discuss how you would approach developing a strategy for the UK programme. Highlight your past experiences where you've successfully implemented similar strategies.
✨Showcase Stakeholder Engagement Skills
Prepare examples of how you've effectively engaged with stakeholders at various levels in previous roles. Be ready to discuss specific techniques you used to win their support and ensure successful change adoption.
✨Demonstrate Your Technical Knowledge
Brush up on ERP systems, particularly SAP or Oracle, as well as any relevant technologies that may be involved in the transformation. Being able to speak knowledgeably about these systems will show your credibility and understanding of the role.
✨Prepare for Resistance Management Questions
Anticipate questions about how you would address resistance to change. Think of concrete examples from your past where you successfully managed pushback and turned it into positive outcomes.
