Functional Consultant - MS Dynamics 365

Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes.

Job Summary:

We are seeking an experienced Microsoft Dynamics 365 Consultant to lead and support the implementation and optimization of Dynamics 365 across multiple business locations. The ideal candidate will have a proven track record of delivering enterprise-level Dynamics 365 solutions, including Finance & Operations (F&O), Sales, Customer Service, and/or Supply Chain modules. This role requires strong functional and technical knowledge, cross-functional collaboration skills, and the ability to manage complex, multi-site rollouts.

Implementation Support Tasks

Review Solution Design Documents

• Validate alignment with international business requirements.
• Identify localization or compliance gaps.

Participate in Project Meetings

• Internal project lead for D365 project
• Attend daily stand-ups, sprint reviews, and steering committee meetings.
• Represent international Finance team and act as a liaison between the international entity and the implementation team.

Coordinate with Functional and Technical Teams

• Ensure international requirements are understood and implemented.
• Track and escalate issues or blockers.

Monitor Configuration and Customization

• Review configurations,
• Validate localization package deliverables for U.K., Germany, and Poland fulfil statutory and business requirements
• Validate custom developments and integrations.

Testing & Quality Assurance

Develop Test Plans and Scripts

• Ensure test cases provided include international-specific scenarios (e.g., tax, currency, language).

Execute Testing

• Perform hands-on testing on behalf of the international team.
• Log and track defects.

Validate Data Migration

• Perform data validation and reconciliation.

Training & Change Management

Develop Training Materials

• Create user guides, SOPs, and quick reference cards tailored to international users.

Conduct Training Sessions

• Deliver live or virtual training for end-users and super users.
• Provide hands-on walkthroughs and Q&A sessions.

Support Go-Live Readiness

• Assist with cutover planning and readiness assessments.

Change Management Support

• Help communicate changes to international teams.
• Support adoption through workshops and feedback loops.

Reporting & Documentation

Maintain Issue Logs and Status Reports

• Track progress, risks, and mitigation plans.
• Provide regular updates to project leadership.

Qualifications:

• 5+ years of experience in project managing and/or supporting Microsoft Dynamics 365 solutions.
• Proven experience delivering multi-site or multi-country D365 deployments.
• Strong knowledge of at least two of the following modules: Finance & Operations, Sales, Customer Service, Supply Chain Management.
• Solid understanding of ERP/CRM business processes and integration points.
• Experience with data migration, system integration (e.g., Azure, Power Platform), and reporting tools (Power BI a plus).
• Excellent project management, problem-solving, and communication skills.
• Ability to travel to different company locations as required.