Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the optimisation and management of revenue tech tools like HubSpot and Zendesk.
- Company: Join Swap, a top software provider revolutionising e-commerce with innovative solutions.
- Benefits: Enjoy competitive salary, stock options, private health insurance, and wellness perks.
- Why this job: Be part of a collaborative culture that values creativity and drives impactful change.
- Qualifications: 4+ years in CRM systems management, especially with HubSpot and B2B SaaS processes.
- Other info: Hybrid working preferred; we celebrate diversity and inclusivity in our team.
The predicted salary is between 43200 - 72000 £ per year.
Company
Say hello to the ecommerce OS. Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online brands optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.
About the Role
We are seeking a strategic and detail-oriented Revenue Operations (RevOps) Systems Manager, based in London (hybrid working preferred), to join our growing Revenue Operations team. Reporting directly to the Director of Revenue Operations, you will lead the optimisation, administration, and integration of our revenue tech stack—HubSpot, Zendesk, Gong, and other related tools. This role sits at the intersection of sales, marketing, and customer success, and is instrumental in driving operational efficiency, visibility, and scale across the entire customer journey.
Responsibilities
- Own the configuration, integration, and ongoing management of HubSpot, Zendesk, Gong, and related RevOps tools.
- Design and implement scalable processes across marketing, sales, and customer success to improve pipeline visibility and operational efficiency.
- Partner with cross-functional teams to identify workflow improvements and translate business needs into system solutions.
- Create and maintain reporting dashboards and data workflows to ensure visibility into revenue performance and customer engagement.
- Monitor data hygiene, governance, and enrichment efforts across the RevOps stack.
- Lead system-related onboarding, training, and documentation for go-to-market teams.
- Manage vendor relationships, licenses, and renewals for RevOps tools.
- Serve as the subject matter expert on HubSpot automation, lifecycle stages, lead routing, and CRM best practices.
- Design and manage automation workflows that align revenue teams around lifecycle stages, attribution, and handoff processes.
- Help shape the future of our RevOps tools and systems by spotting new ways to improve, innovate, and scale as we grow.
Requirements
- 4+ years of experience in CRM systems management.
- Hands-on expertise with HubSpot (administration, automation, and integrations).
- Strong understanding of B2B SaaS go-to-market processes.
Benefits:
- Competitive base salary
- Stock options in a high-growth startup
- Private Health insurance
- Wellness perks
- Breakfast Mondays
- Pension
Diversity & Equal Opportunities
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Revenue Operations Systems Manager (London Area) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Systems Manager (London Area)
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, especially HubSpot, Zendesk, and Gong. Having hands-on experience or certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the Revenue Operations field, particularly those who work with e-commerce brands. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Showcase your understanding of B2B SaaS go-to-market processes during interviews. Be prepared to discuss how you've previously improved operational efficiency and visibility in similar roles.
✨Tip Number 4
Prepare to discuss your approach to data hygiene and governance. Highlight any past experiences where you successfully managed data workflows and reporting dashboards, as this is crucial for the role.
We think you need these skills to ace Revenue Operations Systems Manager (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM systems management, particularly with HubSpot. Use specific examples that demonstrate your expertise in automation and integrations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities outlined. Mention your experience with B2B SaaS processes and your ability to improve operational efficiency.
Showcase Your Technical Skills: In your application, emphasise your hands-on expertise with HubSpot and any other relevant tools like Zendesk and Gong. Provide examples of how you've successfully managed these systems in previous roles.
Highlight Collaborative Experience: Since the role involves partnering with cross-functional teams, include examples of past collaborations. Describe how you identified workflow improvements and translated business needs into effective system solutions.
How to prepare for a job interview at Placed
✨Know Your Tools Inside Out
Make sure you have a solid understanding of HubSpot, Zendesk, and Gong. Be prepared to discuss your hands-on experience with these tools, including any specific automations or integrations you've implemented in the past.
✨Demonstrate Strategic Thinking
Since this role involves optimising processes across sales, marketing, and customer success, come ready to share examples of how you've identified workflow improvements and translated business needs into effective system solutions.
✨Showcase Your Data Skills
Be prepared to talk about your experience with reporting dashboards and data workflows. Highlight any instances where you've monitored data hygiene and governance, as well as how you've ensured visibility into revenue performance.
✨Emphasise Collaboration
This position requires working closely with cross-functional teams. Share examples of how you've successfully partnered with different departments to achieve common goals, and demonstrate your ability to communicate effectively across various stakeholders.
