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- Tasks: Lead the LBTY team, drive sales, and enhance customer experience in a luxury retail environment.
- Company: Join Liberty, a renowned brand known for its diverse culture and commitment to excellence.
- Benefits: Enjoy competitive pay, outstanding training, and progressive career opportunities in a vibrant setting.
- Why this job: Be part of an exciting launch, inspire a team, and make a real impact in luxury perfumery.
- Qualifications: Experience in luxury fragrance, strong leadership skills, and a passion for customer service are essential.
- Other info: This role offers a chance to shape the future of a high-ranking brand in a flagship store.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and inspirational Business Manager to lead the LBTY team in Liberty’s London flagship. Launching at the end of 2023, LBTY has already become one of our highest-ranking brands and we are looking for a driven leader to elevate customer experience, drive sales performance, coach and develop our team of brand consultants, and take on an active role in brand development. Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. We are looking for a skilled Manager with Luxury Perfumery experience to join our LBTY fragrance team.
Responsibilities:- Create and execute an agile business plan to achieve sales goals.
- Identify opportunities and implement strategies to maximise sales growth.
- Build strong client relationships and implement plans to increase customer recruitment and loyalty through the Liberty loyalty CRM programme.
- Accelerate the LBTY services program and achieve booking targets.
- Work interdepartmentally to implement cross-category awareness initiatives.
- Ensure visual merchandising standards are met at each customer touchpoint throughout the store.
- Manage inventory levels, conducting regular stock takes and ensuring stock management processes are in place.
- Lead and inspire the LBTY team, monitor performance through coaching, regular 1:1s, and implementing development plans.
- Conduct regular training sessions with teams and key stakeholders.
- Consolidate consumer insights and feedback on new product development.
- Suggest and spearhead impactful customer eventing and gifting initiatives.
- Act as brand ambassador at the highest level with exceptional brand knowledge and presentation in line with LBTY brand image.
- A solid background of working within luxury fragrance and an exceptional knowledge of fragrance and fragrance brands.
- Analytical skills – ability to analyse sales and suggest effective actions to optimise conversion.
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills to anticipate, recognise, and meet customers' needs.
- Results orientated, with high drive to meet objectives and standards.
- The ability to pursue goals beyond what is required or expected.
- Ability to identify team development needs and implement action plans to create change.
- Guide the performance of others while upholding individual accountability.
- Cultivate and maintain extensive informal networks.
- Model team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Ability to sell and reach sales targets.
Business Manager - LBTY employer: Liberty.
Contact Detail:
Liberty. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager - LBTY
✨Tip Number 1
Familiarise yourself with the luxury fragrance market and the specific brands that LBTY represents. Understanding the nuances of these products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Liberty, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your interview.
✨Tip Number 3
Prepare to discuss your previous leadership experiences in detail. Be ready to share specific examples of how you've successfully coached teams and driven sales in fast-paced environments, as this is crucial for the Business Manager role.
✨Tip Number 4
Stay updated on the latest trends in customer loyalty programmes and retail strategies. Being able to speak knowledgeably about innovative approaches to customer engagement will set you apart from other candidates.
We think you need these skills to ace Business Manager - LBTY
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and business management experience, especially in a fast-paced retail environment. Emphasise any relevant achievements in luxury perfumery and customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury fragrance industry and how your skills align with the responsibilities of the Business Manager role. Use specific examples to demonstrate your ability to drive sales and develop teams.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've successfully analysed sales data in previous positions and implemented strategies that led to increased sales performance.
Highlight Interpersonal Skills: Given the importance of building client relationships and leading a team, make sure to mention your effective communication and interpersonal skills. Provide examples of how you've fostered teamwork and collaboration in past roles.
How to prepare for a job interview at Liberty.
✨Showcase Your Leadership Skills
As a Business Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on coaching and development. Highlight specific instances where your leadership directly contributed to improved performance or sales.
✨Understand the Brand Inside Out
Familiarise yourself with LBTY and its position within the luxury fragrance market. Be ready to discuss the brand's values, target audience, and recent developments. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about challenges you've faced in previous roles, particularly in retail, and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Analytical Skills
Since the role requires strong analytical skills, be prepared to discuss how you've used data to drive sales and improve customer experiences. Bring examples of how you've analysed sales figures and implemented strategies based on your findings to optimise performance.
