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For Companies At a Glance
- Tasks: As an Account Executive, you'll build relationships and provide top-notch customer service remotely.
- Company: NFP, part of Aon, is a global leader in risk management and employee benefits.
- Benefits: Enjoy flexible remote work, great employee perks, and a vibrant, collaborative culture.
- Why this job: Join a people-first company that values your growth and offers a relaxed work environment.
- Qualifications: 5 years of commercial insurance experience and strong interpersonal skills are essential.
- Other info: Be part of a diverse team focused on inclusion and community impact.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
About the Role
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.
Overview Of Duties
- To develop and maintain the relationship with existing customers and to target new customers from the marketplace by the effective marketing of current prospects.
- Establish and manage with each customer a renewal strategy in accordance with the companies' procedures/aims to maximise renewal success.
- Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.
Person Specification
Knowledge, Skills and Abilities
- High level interpersonal skills.
- Ability to build successful, mutually beneficial business relationships.
- Planning, organisational and time management skills.
- Experience in dealing with commercial business insurances programs.
- Knowledge of commercial products and insurance market.
- Proven track record of retention and integrated sales.
- Passion for customer services and professionalism.
- Proactive and able to prioritise and effectively manage own workload.
Education and/or Experience
- At least 5 years commercial insurance experience.
- Proven track record of retaining and organically growing a book of business.
- Driving license.
Key Information
- Hours: 35 hours.
- Location: South East.
What You’ll Love About Us!
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office. We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
Attractions @ NFP
- We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
- Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
- We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
- We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
- Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
NFP and You... Better Together!
Contact Detail:
NFP, an Aon company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (Remote)
✨Tip Number 1
Familiarise yourself with the commercial insurance landscape. Understanding the latest trends and challenges in the industry will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at NFP.
✨Tip Number 3
Prepare to discuss your previous successes in retaining and growing a book of business. Be ready to share specific examples that highlight your customer service skills and ability to build relationships.
✨Tip Number 4
Research NFP's culture and values. Understanding their PeopleFirst approach will allow you to align your responses in interviews, showing that you are a good fit for their collaborative environment.
We think you need these skills to ace Account Executive (Remote)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Executive at NFP. Highlight your relevant experience in commercial insurance and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your interpersonal skills, planning abilities, and any specific achievements in retaining and growing a book of business.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and professionalism. Use specific examples from your past experiences to demonstrate how you can contribute to NFP's people-first approach.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at NFP, an Aon company
✨Showcase Your Interpersonal Skills
As an Account Executive, strong interpersonal skills are crucial. Be prepared to demonstrate how you've successfully built and maintained relationships with clients in your previous roles. Share specific examples that highlight your ability to connect with people and understand their needs.
✨Understand the Insurance Market
Make sure you have a solid grasp of commercial insurance products and the current market trends. Research NFP's offerings and be ready to discuss how your knowledge can benefit their clients. This will show your commitment to the role and your proactive approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Prepare for scenarios where you might need to handle difficult clients or complex insurance issues. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Customer-Centric Approach
NFP values a people-first culture, so it's essential to convey your passion for customer service. Share stories that illustrate how you've gone above and beyond for clients, and explain how you plan to maintain high service standards while managing your workload effectively.
