Engagement Manager, ProServe EMEA North
Engagement Manager, ProServe EMEA North

Engagement Manager, ProServe EMEA North

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead complex cloud projects and bridge business needs with technical solutions.
  • Company: Join AWS, the leading cloud platform trusted by startups and Global 500 companies.
  • Benefits: Enjoy flexible work-life balance, mentorship opportunities, and a culture of inclusion.
  • Why this job: Shape innovative cloud strategies while exceeding customer expectations in a diverse team.
  • Qualifications: Experience in cloud computing and project management; AWS certifications preferred.
  • Other info: Diverse experiences are valued; apply even if you don't meet all qualifications.

The predicted salary is between 43200 - 72000 £ per year.

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

  • Leading and managing complex cloud migration and implementation projects
  • Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
  • Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
  • Distilling customer needs into clear technical requirements and mapping them to business outcomes
  • Decomposing complex technical problems into actionable, deliverable solutions
  • Contributing to technical documentation and defining documentation standards

About the team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Qualifications

  • Experience in cloud computing
  • Experience in project management of technical programs
  • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
  • Swedish language
  • AWS experience preferred
  • Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
  • Strong understanding of AWS services, architectures, and best practices
  • Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
  • Proven ability to establish technical credibility with engineering teams and senior technical decision-makers

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.

Engagement Manager, ProServe EMEA North employer: Job Traffic

At Amazon Web Services, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions diversity and inclusion. Our Engagement Managers benefit from extensive mentorship and career growth opportunities, alongside a commitment to work-life harmony that allows for flexibility in achieving both professional and personal goals. Located in the vibrant EMEA North region, our team thrives on collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the cloud computing space.
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Contact Detail:

Job Traffic Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Manager, ProServe EMEA North

✨Tip Number 1

Familiarise yourself with AWS services and architectures. Understanding the technical aspects of AWS will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former AWS employees, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss specific projects where you've successfully bridged business requirements with technical solutions. Real-world examples will showcase your experience and problem-solving skills effectively.

✨Tip Number 4

Stay updated on the latest AWS frameworks and best practices. Being knowledgeable about the Well-Architected Framework and Cloud Adoption Framework will set you apart as a candidate who is proactive and informed.

We think you need these skills to ace Engagement Manager, ProServe EMEA North

Cloud Computing Expertise
AWS Services Knowledge
Project Management Skills
Technical Documentation Skills
Stakeholder Management
Risk Management
Problem Decomposition
Technical Credibility
Communication Skills
Business Requirements Analysis
Technical Solution Mapping
Experience with AWS Frameworks (Well-Architected, Cloud Adoption)
Leadership Skills
Adaptability
Collaboration Skills

Some tips for your application 🫡

Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Engagement Manager position. Highlight your relevant experience in cloud computing and project management that aligns with the job description.

Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Emphasise your knowledge of AWS services, architectures, and frameworks like Well-Architected and Cloud Adoption Framework, as well as any certifications you hold.

Craft a Compelling Cover Letter: Write a cover letter that not only showcases your technical expertise but also your ability to bridge business needs with technical solutions. Use specific examples from your past experiences to demonstrate how you have successfully managed complex projects.

Showcase Your Soft Skills: In addition to technical skills, highlight your leadership and communication abilities. Discuss how you've effectively communicated technical concepts to both technical and non-technical audiences, and how you've led teams to achieve project goals.

How to prepare for a job interview at Job Traffic

✨Showcase Your Technical Expertise

As an Engagement Manager, you'll need to demonstrate a strong understanding of AWS services and architectures. Be prepared to discuss specific projects where you've applied AWS frameworks like the Well-Architected Framework or Cloud Adoption Framework, and how these contributed to successful outcomes.

✨Bridge Business and Technical Needs

Highlight your ability to translate complex technical requirements into business outcomes. Prepare examples of how you've facilitated discussions between technical teams and stakeholders, ensuring alignment with customer goals and expectations.

✨Demonstrate Project Management Skills

Your experience in managing complex cloud migration projects will be crucial. Be ready to share your approach to project planning, risk management, and how you've successfully navigated challenges in previous roles.

✨Communicate Clearly and Effectively

Effective communication is key in this role. Practice explaining technical concepts in a way that is accessible to non-technical audiences. This will show your ability to engage with diverse stakeholders and ensure everyone is on the same page.

Engagement Manager, ProServe EMEA North
Job Traffic
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  • Engagement Manager, ProServe EMEA North

    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-22

  • J

    Job Traffic

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