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- Tasks: Join our team as a Technical Operations Specialist, providing first-line support in a dynamic Data Centre.
- Company: Fujitsu is a leading tech company committed to inclusivity and social responsibility.
- Benefits: Enjoy a flexible 24/7 shift pattern, competitive pay, and a supportive work environment.
- Why this job: Make a real impact while collaborating with passionate teams in a cutting-edge tech space.
- Qualifications: Good communication skills, knowledge of Data Centre infrastructure, and a proactive mindset are essential.
- Other info: We are a Disability Confident Employer and promote diversity in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
Location: Grays SDC01 Data Centre
Are you keen on providing excellent customer service and working with multiple teams to help find solutions to problems? Can you deliver service excellence to our customers within a defined framework? Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people like yourself? This is your world and your opportunity to transform it for the better.
Your role: We are looking for a Technical Operations Specialist to join our operations team on a 24x7/365 shift pattern working 12hr rotational shifts based in our strategic Data Centre in Grays, Thurrock. Your primary role will involve providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. You will deal directly with customers and work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards, and the upkeep of configuration management toolsets.
Your experience:
- Good communication skills and the ability to communicate effectively through online toolsets
- Knowledge of Data Centre Infrastructure
- Experience within a process driven environment
- Have an eye for continuous improvement to help enhance Fujitsu’s Data Centre offering
- Pro-active in your approach to work
Recruitment process: The recruitment process consists of one stage of interviews. We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
Achieve together: We are recognised as a responsible and inclusive employer. Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Operations
✨Tip Number 1
Familiarise yourself with the specific technologies and tools used in Data Centre operations. Understanding the infrastructure and processes will not only boost your confidence but also allow you to engage more effectively during discussions with the interviewers.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully resolved issues in previous roles. This will show your ability to handle customer interactions and problem-solving, which is crucial for this position.
✨Tip Number 3
Research Fujitsu's values and recent initiatives, especially those related to diversity and inclusion. Being able to align your personal values with the company's mission can make a strong impression during your interview.
✨Tip Number 4
Prepare thoughtful questions about the role and the team dynamics. Asking insightful questions not only shows your interest in the position but also helps you gauge if the company culture aligns with your expectations.
We think you need these skills to ace Data Centre Operations
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Technical Operations Specialist position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Emphasise your experience in Data Centre Infrastructure and any previous roles in a process-driven environment. Use specific examples to demonstrate your problem-solving skills and ability to deliver excellent customer service.
Showcase Communication Skills: Since good communication is key for this role, ensure your application reflects your ability to communicate effectively. Mention any experience with online toolsets and how you have successfully collaborated with teams in the past.
Express Your Commitment to Improvement: Fujitsu values continuous improvement, so include examples of how you've contributed to enhancing processes or services in previous roles. This will show your proactive approach and dedication to making a positive impact.
How to prepare for a job interview at LinkedIn
✨Showcase Your Communication Skills
Since the role involves dealing directly with customers and collaborating with various teams, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Understand Data Centre Infrastructure
Familiarise yourself with the basics of Data Centre operations and infrastructure. Being able to discuss relevant technologies and processes will show your enthusiasm and readiness for the role.
✨Emphasise Your Problem-Solving Abilities
The job requires you to manage incidents promptly. Be ready to share specific examples of how you've approached problem-solving in previous positions, particularly in a process-driven environment.
✨Highlight Continuous Improvement Mindset
The company values continuous improvement, so be prepared to discuss how you've contributed to enhancing processes or services in your past roles. This will demonstrate your proactive approach and alignment with their goals.
