Assistant Manager

The Assistant Manager is second in command to the Store Manager and assists the Store Manager with all everyday activities. He/she should be capable of looking after the store when the Store Manager is absent. Therefore he/she is responsible for maintaining sales performance, profitability, customer satisfaction, merchandising standards, store operations and training and development across the entire store.

Job Description

• Ensuring the store exceeds the profitability expectations and exceeds all KPI targets by driving sales and motivating the team
• Setting the overall store sales plan yearly/monthly/daily and by individual and department
• Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
• Analysing sales across all departments and categories in order to improve on current average basket, conversion and overall sales
• Identify strengths, weaknesses and training needs of the team, ensuring all staff complete training as per company guidelines and providing ongoing development and coaching
• Network, recruit, hire and retain high quality management and associates to fill store profile and support succession planning
• Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom
• Meet or exceed profitability expectations in sales, payroll and shrink conversion
• Create and execute strategies to maximise store sales and minimise expenses
• Maintain high communication levels with every team member and carry out personal appraisals on a regular basis

Additional Duties And Responsibilities

• Participating in and attending all store meetings and other related functions
• Performing housekeeping and maintenance duties as required
• Willing and being available to travel and work from different locations when necessary
• Maintaining standards in line with the requirements of the job and any policies currently in place
• Assuming and completing other duties as assigned by management from time to time
• Working any additional hours as to the requirements of the job
• Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility

Requirements

• Completing all duties on time and in a satisfactory manner as assigned by management
• Punctuality and adhering to designated work schedule
• Flexibility and working effectively with colleagues and management to accomplish duties and goals
• Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code
• Representing a positive attitude toward the merchandise and the company
• Adhering to Guess dress code
• Abide by the 6 Guess Rules
• Adhere to the rules and guidelines as expressed in the company hand book

Benefits

• Staff Discount
• Monthly Target Bonus
• Uniform Allowance

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