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- Tasks: Join us as a MarTech Consultant to optimise a customer loyalty programme.
- Company: Work with a leading hospitality client, enhancing their loyalty strategies.
- Benefits: Enjoy remote work flexibility and the chance to shape innovative solutions.
- Why this job: Be at the forefront of loyalty tech, making a real impact in customer engagement.
- Qualifications: Must have hands-on experience with Antavo Loyalty Cloud and Salesforce CRM integration.
- Other info: This is a 6-month role with immediate start; perfect for tech-savvy innovators.
The predicted salary is between 48000 - 72000 £ per year.
We are seeking an experienced MarTech Consultant with expertise in the Antavo Loyalty Cloud platform to join our team on a full-time, embedded basis with a leading hospitality client. This role is central to the successful rollout and optimisation of a large-scale customer loyalty programme.
As the primary technical and strategic advisor, you will work closely with internal stakeholders across marketing, technology, and operations to deliver key integrations and design innovative loyalty solutions. Your responsibilities will span platform integration, technical implementation, stakeholder engagement, and ongoing performance analysis.
Key Responsibilities- Phase 1: Platform Onboarding & CRM Integration (Month 1-2)
- Conduct a comprehensive audit of the existing loyalty and CRM landscape
- Optimise the integration between Antavo Loyalty Cloud and Salesforce CRM
- Define data flow architecture and ensure seamless data synchronisation
- Work with internal IT teams to resolve technical integration issues
- Document current state systems and propose technical enhancements
- Establish governance frameworks for platform administration
- Phase 2: Loyalty Programme Deployment (Summer-Autumn)
- Lead the technical implementation of a new, enterprise-scale loyalty programme
- Design loyalty mechanics, tier structures, and reward redemption workflows
- Collaborate with cross-functional teams to ensure successful delivery
- Develop and execute user acceptance testing (UAT) plans
- Produce training materials and technical documentation
- Advise on customer engagement and loyalty strategy
- Build the loyalty points engine and conversion logic
- Ongoing Responsibilities
- Act as the internal expert on Antavo platform capabilities and issues
- Monitor and optimise platform performance
- Support marketing campaigns and loyalty operations
- Generate regular reports and insights on programme effectiveness
- Stay up to date with platform updates and MarTech best practices
- MUST HAVE significant hands-on platform experience with Antavo Loyalty Cloud
- Understanding of Salesforce CRM integration
- Skilled in API integration, data mapping, and enterprise system architecture
- Experience with customer data platforms (CDPs) and marketing automation tools
- Knowledge of loyalty points systems and reward mechanisms
MarTech Consultant - Antavo Loyalty Cloud Specialist (,, United Kingdom) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MarTech Consultant - Antavo Loyalty Cloud Specialist (,, United Kingdom)
✨Tip Number 1
Familiarise yourself with the Antavo Loyalty Cloud platform. Since this role requires significant hands-on experience, consider exploring online resources, tutorials, or even reaching out to current users to gain insights into best practices and common challenges.
✨Tip Number 2
Network with professionals in the MarTech space, especially those who have worked with loyalty programmes. Attend industry events or webinars where you can connect with potential colleagues or mentors who can provide valuable advice and possibly refer you to opportunities.
✨Tip Number 3
Brush up on your Salesforce CRM integration skills. Since this role involves optimising the integration between Antavo and Salesforce, having a solid understanding of both platforms will make you a more attractive candidate.
✨Tip Number 4
Stay updated on the latest trends in customer loyalty and MarTech. Follow relevant blogs, podcasts, and thought leaders in the industry to ensure you can speak knowledgeably about current strategies and technologies during interviews.
We think you need these skills to ace MarTech Consultant - Antavo Loyalty Cloud Specialist (,, United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the Antavo Loyalty Cloud platform and Salesforce CRM integration. Use specific examples of past projects that demonstrate your technical skills and understanding of loyalty programmes.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about MarTech and how your expertise aligns with the role. Mention your experience in platform onboarding, CRM integration, and any relevant achievements that showcase your ability to deliver results.
Showcase Technical Skills: Clearly outline your technical skills related to API integration, data mapping, and enterprise system architecture. Provide examples of how you've successfully implemented these skills in previous roles, particularly in relation to customer data platforms and marketing automation tools.
Highlight Stakeholder Engagement Experience: Since this role involves working closely with internal stakeholders, emphasise your experience in stakeholder engagement. Describe situations where you've collaborated with cross-functional teams to achieve project goals, particularly in the context of loyalty programmes.
How to prepare for a job interview at Placed
✨Showcase Your Antavo Expertise
Make sure to highlight your hands-on experience with the Antavo Loyalty Cloud platform. Be prepared to discuss specific projects where you've successfully implemented or optimised loyalty programmes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand CRM Integration
Since the role involves integrating Antavo with Salesforce CRM, brush up on your knowledge of CRM systems and how they interact with loyalty platforms. Be ready to explain your approach to data flow architecture and any challenges you've faced in past integrations.
✨Prepare for Technical Questions
Expect technical questions related to API integration, data mapping, and enterprise system architecture. Review common scenarios you might encounter and think through your problem-solving strategies, as this will show your analytical skills and technical prowess.
✨Demonstrate Stakeholder Engagement Skills
This role requires collaboration with various internal stakeholders. Prepare examples of how you've effectively communicated and engaged with different teams in previous roles, focusing on how you ensured successful project delivery and stakeholder satisfaction.
