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- Tasks: Oversee facilities management operations and ensure top-notch service delivery.
- Company: Join CBRE, a global leader in real estate services with over 70,000 employees worldwide.
- Benefits: Enjoy flexible working options and a dynamic corporate culture.
- Why this job: Be part of a team that values innovation and customer satisfaction while making a real impact.
- Qualifications: No specific degree required; just bring your passion for facilities management and strong organisational skills.
- Other info: Opportunity to grow within a leading global company and gain valuable experience.
The predicted salary is between 36000 - 60000 £ per year.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Site Supervisor to join the team located in Heathrow. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.
Role Summary:
- Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
- Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
- Comply with QHSE requirements as outlined within the SLA
- Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities
- Report all accidents, occupational illnesses and emergencies in relevant books / documentation
- Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards
- Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
- Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
- Provide flexible support to the FM Operation areas as appropriate including Mail / Goods Inwards / Reprographics / Records Retention
- Check that printers and photocopiers are supplied with paper and change toner cartridges when required
- Monitor and maintain stationery levels
- Deliver goods received to correct destination / person
- Co-ordinate site waste and recycling arrangements
- Carry out statutory fire testing and associated checks
- Raise Purchase Orders for goods or services as required
- Approve invoices, goods received notes and statements for payment purposes
- Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times
- Act as deputy in the absence of line management
- Provide and arrange cover for the operational team as defined by line management
- Other activities and responsibilities may be individually defined
Experience Required:
- Knowledge and awareness of the facilities management industry
- Practical experience in working with supply partners to deliver a seamless, integrated service
- Strong PC skills - MS Office
- Self-motivated and resourceful
- Good administrative skills
- Well organised
- Good prioritisation and planning skills
- Customer services experience
- Ability to communicate at all levels
- Service orientated attitude combined with innovative thinking
Contact Detail:
CBRE-2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Supervisor
✨Tip Number 1
Familiarise yourself with the facilities management industry. Understanding the key players, trends, and challenges will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join online forums to connect with current Site Supervisors or FM professionals who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Demonstrate your customer service skills. Be prepared to share examples of how you've successfully managed client relationships or resolved issues, as this is crucial for a Site Supervisor role.
✨Tip Number 4
Showcase your organisational skills. Prepare to discuss how you prioritise tasks and manage multiple responsibilities, as this will be key in ensuring smooth operations on site.
We think you need these skills to ace Site Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Site Supervisor position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in facilities management or related fields. Provide specific examples of how you've successfully managed operations, coordinated with suppliers, or ensured compliance with health and safety standards.
Showcase Your Skills: Make sure to mention your strong PC skills, organisational abilities, and customer service experience. Use bullet points to clearly outline these skills in your CV, making it easy for the hiring team to see your qualifications at a glance.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only reiterates your interest in the Site Supervisor role but also explains why you are a great fit for CBRE. Mention your understanding of their values and how you can contribute to their vision in real estate services.
How to prepare for a job interview at CBRE-2
✨Know Your FM Basics
Make sure you brush up on your knowledge of facilities management. Understand the key performance indicators (KPIs) and service level agreements (SLAs) that are crucial for the role. Being able to discuss these concepts confidently will show your familiarity with the industry.
✨Demonstrate Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues or improved processes. This could involve working with supply partners or managing emergencies. Highlighting your resourcefulness will impress the interviewers.
✨Showcase Your Customer Service Experience
Since the role requires a strong customer service orientation, be ready to share specific instances where you've gone above and beyond for clients or customers. This will demonstrate your commitment to maintaining high standards and meeting client needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations, team dynamics, and expectations for the Site Supervisor role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
