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- Tasks: Lead the delivery of finance solutions and manage a global team.
- Company: Join Travelport, a tech leader in travel bookings and solutions.
- Benefits: Enjoy 25 days leave, hybrid work, medical insurance, and a bonus programme.
- Why this job: Be part of a transformative project in a dynamic industry with a supportive culture.
- Qualifications: Experience in service delivery, Oracle systems, and managing global services required.
- Other info: Quick and easy application process; we value diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.
How you’ll make an impact:
We are looking for you to take on Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement. This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs. The ideal candidate will be pivotal in managing Travelport's transformation of legacy financial systems to modern PaaS/SaaS solutions, a multi-year project prioritized for 2025.
Your role in action:
- Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion
- Leading stakeholder engagement within the global Finance team.
- Leading the offshore delivery team
- Working closely with Managed Service Providers and various internal technology services.
- Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable, Expense Reporting, and more.
- Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery.
- Partnering with business and technology teams for aligned execution and delivery of work.
- Maintaining active engagement in industry and technology trends for continual improvement.
Could this be you?
- Proven track record in service delivery within a global, matrixed business environment.
- Strong experience in Oracle Operations Service Strategy and Oracle EBS and Oracle EPM Fusion modules.
- Proficiency in managing third-party Cloud Services and understanding various deployment models (Public, Hybrid, Private Cloud, IaaS, PaaS, SaaS).
- Experience in managing global services using both internal and external providers.
- Knowledge of audits compliance (Sarbanes-Oxley, SOC, GDPR) and service lifecycle management.
- Ability to lead and manage teams effectively, fostering development and talent growth.
- Able to have the gravitas to engage with Senior Leadership; however, able to adapt to be a Team player with Delivery and Support resources.
Discover why our teams love working here. Our benefits package includes: We offer a package that includes 25 days annual leave per annum, plus Christmas working days (office shutdown), hybrid working model, pension contribution, private medical, life assurance and personal travel insurance. We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance.
Search for #lifeattravelport & #travelportGDL for our employee stories on LinkedIn!
Your journey at Travelport starts here. Our application process is quick, easy, and hassle-free — apply in just a few minutes! We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
Manager Service Delivery | LANGLEY (Langley) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Service Delivery | LANGLEY (Langley)
✨Tip Number 1
Familiarise yourself with the latest trends in service delivery and financial systems, especially Oracle EBS and EPM Fusion. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Engage with current employees at Travelport on LinkedIn. By connecting with them and asking insightful questions about their experiences, you can gain valuable insights into the company culture and expectations for the Manager Service Delivery role.
✨Tip Number 3
Prepare to discuss your experience in managing global services and third-party cloud services. Be ready to share specific examples of how you've successfully led teams and projects in similar environments, as this will showcase your suitability for the role.
✨Tip Number 4
Highlight your understanding of compliance standards like Sarbanes-Oxley and GDPR during conversations. This knowledge is crucial for the role and will set you apart as a candidate who understands the importance of regulatory frameworks in service delivery.
We think you need these skills to ace Manager Service Delivery | LANGLEY (Langley)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Manager Service Delivery position. Familiarise yourself with key terms like Oracle EBS, PaaS/SaaS solutions, and service delivery management.
Tailor Your CV: Customise your CV to highlight relevant experience in service delivery, particularly within a global business environment. Emphasise your familiarity with Oracle Operations and any experience managing third-party Cloud Services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel technology and your ability to lead teams effectively. Mention specific examples of how you've driven user engagement and managed service delivery in previous roles.
Highlight Compliance Knowledge: Since the role involves knowledge of audits compliance (like Sarbanes-Oxley and GDPR), ensure you mention any relevant experience or training in compliance and service lifecycle management in your application.
How to prepare for a job interview at Placed
✨Showcase Your Service Delivery Experience
Make sure to highlight your proven track record in service delivery, especially within a global, matrixed business environment. Be prepared to discuss specific examples of how you've successfully managed delivery teams and improved service outcomes.
✨Demonstrate Your Technical Knowledge
Since the role involves Oracle EBS and EPM Fusion, brush up on your knowledge of these systems. Be ready to explain how you've used them in past roles and how you can leverage them to drive user confidence and engagement at Travelport.
✨Engage with Stakeholder Management
Stakeholder engagement is key in this role. Prepare to discuss your experience in leading stakeholder engagement within finance teams and how you’ve effectively communicated with both technical and non-technical stakeholders.
✨Emphasise Adaptability and Teamwork
The ability to engage with senior leadership while also being a team player is crucial. Share examples of how you've balanced these dynamics in previous roles, showcasing your adaptability and collaborative spirit.
