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For Companies At a Glance
- Tasks: Plan and coordinate exciting events for holiday home owners at Quay West Holiday Park.
- Company: Join Haven, a leading holiday park company known for its stunning locations and vibrant community.
- Benefits: Enjoy perks like 50% off dining, discounts on holidays, and free access to facilities.
- Why this job: Be part of a fun team, enhance owner experiences, and build lasting relationships in a beautiful setting.
- Qualifications: Experience in event coordination or customer service is preferred; strong organisational and communication skills are essential.
- Other info: Flexible working hours, including weekends and evenings, with comprehensive training and career development opportunities.
The predicted salary is between 20000 - 30000 £ per year.
Join our team at Quay West Holiday Park with its dramatic clifftop location and wonderful views over to New Quay harbour.
Job Details
- Position: Owner Events Coordinator
- Type: Full-Time / Permanent
- Pay Rates: Up to £12.21 per hour depending on age
As an Owner Events Coordinator, you will be at the heart of delivering exceptional experiences for our Holiday Home Owners. We are seeking an individual to join our experience team and play a key role in enhancing owner experience on park by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction.
Key Responsibilities
- Plan, organise and deliver a calendar of events and activities tailored to our owners.
- Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
- Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
- Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
- Analyse owner feedback to continuously improve ownership experience on park.
Requirements
- Proven experience in event co-ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with an owner first mind-set.
- Ability to work flexibly, including weekends, evenings and bank holidays.
- Proficient with Microsoft Office.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How To Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Coordinator
✨Tip Number 1
Familiarise yourself with the local area and the specific needs of holiday home owners. Understanding the community and what makes events appealing to them will help you stand out as a candidate who can truly enhance their experience.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Showcase your organisational skills by preparing a mock event plan. This could be a simple outline of an event you would organise for holiday home owners, demonstrating your ability to manage logistics and engage with the community.
✨Tip Number 4
Be ready to discuss how you would handle feedback from owners. Think of examples where you've successfully improved a service or event based on customer input, as this aligns with the role's focus on enhancing owner satisfaction.
We think you need these skills to ace Events Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event coordination and customer service. Use specific examples that demonstrate your organisational skills and ability to manage multiple projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating exceptional experiences. Mention how your skills align with the role's responsibilities, particularly in building relationships with owners and managing events.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office and any other tools you’ve used for event planning. Also, mention your flexibility in working hours, as this is important for the role.
Showcase Your Communication Skills: In both your CV and cover letter, provide examples of how you've effectively communicated with clients or team members in previous roles. This will demonstrate your interpersonal skills, which are crucial for the position.
How to prepare for a job interview at Haven
✨Showcase Your Event Coordination Skills
Be prepared to discuss your previous experience in event coordination. Highlight specific events you've organised, the challenges you faced, and how you overcame them. This will demonstrate your ability to manage multiple projects and deliver successful outcomes.
✨Emphasise Communication Abilities
As an Events Coordinator, strong communication skills are essential. Be ready to provide examples of how you've built relationships with clients or stakeholders in the past. This will show that you can effectively engage with holiday home owners and address their needs.
✨Demonstrate Your Organisational Skills
Prepare to discuss your organisational strategies. You might want to mention tools or methods you use to keep track of tasks and deadlines. This is crucial for managing the logistics of events and ensuring everything runs smoothly.
✨Research Haven and Its Values
Familiarise yourself with Haven's mission and values. Understanding their focus on customer satisfaction and community will help you align your answers with what they are looking for in a candidate. It shows genuine interest and commitment to the role.
