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- Tasks: Lead a team to maintain impeccable cleanliness and presentation in a luxury hotel.
- Company: Join a stunning countryside estate in North Wales, known for its refined hospitality.
- Benefits: Enjoy staff accommodation, fresh meals, a pension scheme, and career progression opportunities.
- Why this job: Be part of a dedicated team delivering exceptional guest experiences in a tranquil setting.
- Qualifications: Must be detail-oriented, adaptable, and possess strong leadership and communication skills.
- Other info: Work in a Michelin Key-level property with a commitment to excellence.
The predicted salary is between 35000 - 40000 £ per year.
£35,000 - £40,000
Oswestry
Benefits:
- Staff accommodation available if required
- Freshly prepared meals on duty
- Company pension scheme
- Uniform provided
- Opportunities for career progression and training
- Work in a peaceful and stunning countryside setting
Set within the idyllic landscapes of North Wales, this elegant countryside estate is a beacon of refined hospitality. With individually styled rooms, tranquil surroundings, and an unwavering commitment to excellence, this destination delivers a guest experience defined by discretion, comfort, and timeless charm.
As Head Housekeeper, you'll take pride in leading a team who uphold the meticulous standards expected at a Michelin Key-level property. From flawless guest rooms to immaculate public spaces, you will help shape every detail of an unforgettable stay.
Ideal Profile:
- Confident leading and inspiring a team in a high-end hospitality setting
- Exceptionally detail-oriented with a strong sense of pride in presentation
- Calm under pressure and adaptable in a dynamic environment
- Skilled at organising rotas, managing stock, and maintaining standards
- Approachable and professional with strong communication skills
- Committed to guest satisfaction and a seamless operational flow
Responsibilities:
- Oversee and maintain the cleanliness and presentation of all guest and public areas
- Lead, train and support a team of housekeeping staff to deliver consistent excellence
- Conduct daily checks to ensure quality standards are met and exceeded
- Manage linen supplies, stock levels and ordering in line with business needs
- Liaise with maintenance and front office to report and resolve any issues promptly
- Ensure all health, safety and hygiene regulations are strictly followed
Head Housekeeper employer: Ginger Recruitment Services Limited
Contact Detail:
Ginger Recruitment Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific standards and expectations of high-end hospitality, especially those related to cleanliness and presentation. Research the property and its unique features to demonstrate your understanding of their brand during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and inspired a team in previous roles. Be ready to discuss your approach to training staff and maintaining high standards under pressure.
✨Tip Number 3
Network with professionals in the hospitality industry, particularly those who have experience in high-end establishments. Attend relevant events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 4
Prepare to discuss your organisational skills, particularly in managing stock and rotas. Think of specific instances where you improved efficiency or resolved issues, as this will highlight your problem-solving abilities and attention to detail.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end hospitality settings. Emphasise your leadership skills, attention to detail, and any relevant achievements that showcase your ability to maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to guest satisfaction. Mention specific examples of how you've successfully led teams and maintained cleanliness in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Head Housekeeper role, such as team management, organisation, and communication. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Ginger Recruitment Services Limited
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've inspired and motivated your team in previous roles, especially in high-end hospitality settings.
✨Emphasise Attention to Detail
This role requires an exceptional eye for detail. Be prepared to discuss specific instances where your attention to detail has made a significant impact on guest satisfaction or operational efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and adapt to dynamic situations. Think of scenarios where you successfully managed challenges, such as staffing shortages or unexpected guest requests, and be ready to share those stories.
✨Communicate Your Commitment to Guest Satisfaction
The role is all about ensuring a seamless experience for guests. Be sure to articulate your philosophy on guest satisfaction and provide examples of how you've gone above and beyond to meet guests' needs in the past.
