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- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: USC is a leading fashion retailer passionate about premium style and customer service.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Why this job: Join a vibrant team, engage with fashion trends, and make a real impact on customer experiences.
- Qualifications: Energetic, confident, team player with a passion for fashion and excellent communication skills.
- Other info: Hours may vary weekly; perfect for students seeking flexible work.
In our world, the passion and ambition of our people have kept us moving. Their passion for premium fashion is second to none. Their attention to detail and service levels hook the customer, and their drive and ambition to be the best are unrivaled.
We now require truly exceptional, driven Sales Advisors to help take us to the next level. If you have a "reach for the stars" attitude and go above and beyond, then take a look at our careers.
As part of the USC team, you will contribute to your store in many ways, including:
- Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
- Ask open questions to find out customers' needs.
- Recommend, select, and locate the correct merchandise for the customer's needs.
- Provide information about in-store offers, promotions, and store cards.
- Receive and process cash and card transactions.
- Stay updated on the latest trends and product knowledge.
- Maintain a customer-friendly and customer-focused environment at all times.
- Guarantee a high level of customer service consistently.
- Educate and guide customers about USC, the brands, and the products we sell.
- Offer alternatives and add-on sales when necessary.
- Ensure store standards are maintained and the store is prepared for the next trading day.
- Comply with all USC policies and procedures at all times.
Qualifications:
- Ability to work effectively within a team environment.
Personal Qualities:
- High energy to drive projects to completion.
- Confidence and assertiveness.
- Positive and enthusiastic with a can-do attitude.
- Passion for fashion retail.
- Professional manner.
- Trend awareness and well-presented at all times.
- Flexible and reliable.
Additional Information:
- Think without limits - Think fast, fearlessly, and lead the team.
- Own it and back yourself - Own the basics, your role, and your results.
- Be relevant - Relevant to our people, partners, and the planet.
This role has no guaranteed hours; hours can vary weekly, and some weeks may have no hours offered.
Casual Sales Assistant - USC employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - USC
✨Tip Number 1
Familiarise yourself with the latest fashion trends and USC's product range. Being knowledgeable about what you’re selling will not only impress your interviewers but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you demonstrate your ability to connect with customers and provide exceptional service during the interview.
✨Tip Number 3
Showcase your enthusiasm for the role by preparing specific examples of how you've gone above and beyond in previous customer service roles. This will highlight your proactive attitude and commitment to excellence.
✨Tip Number 4
Research USC’s values and culture, and be ready to discuss how your personal qualities align with them. This will demonstrate that you are not just looking for any job, but that you genuinely want to be part of the USC team.
We think you need these skills to ace Casual Sales Assistant - USC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what USC is looking for in a Casual Sales Assistant. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your passion for fashion retail and customer service. Include specific examples of how you've demonstrated high energy, confidence, and a positive attitude in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention your understanding of current fashion trends and how you can contribute to maintaining a customer-friendly environment.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Share any personal experiences or interests related to fashion that demonstrate your passion and knowledge of current trends.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns with the company's focus on high service levels.
✨Ask Open-Ended Questions
During the interview, practice asking open-ended questions. This shows your ability to engage with customers and understand their needs, which is crucial for a Sales Assistant role.
✨Be Ready to Discuss Teamwork
Since the role requires effective teamwork, be prepared to discuss your experiences working in a team environment. Share specific examples of how you contributed to team success and supported your colleagues.
