Credit Manager (London Area)

Our Story Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and accessories.The company has launches new collections bi-annually at the Milan Furniture Fair and various innovative global events.Our extraordinary head office is located at 1 Bagley Walk, Kings Cross, London, N1C 4PQ.More information about us can be found at www.tomdixon.net.About the roleWe’re looking for a Credit Manager to join our finance team. This is a newly created role that will manage two Credit Controllers. You will have extensive credit control experience with the ability to thrive in a fast paced and constantly evolving environment. This role is a full-time, permanent role based at our office at Kings Cross, London. The role reports into the Finance Manager.ResponsibilitiesThe Credit Manager will report into the Finance Manager to oversee that all transactions are posted with any required reporting done accurately within the agreed deadlines.The main responsibilities include:Oversee the collection of a multi-currency global customer base, with a high volume of smaller customer accountsMonitor aged debt and ensure appropriate actions are taken to minimize overdue balancesWork closely with the sales and trade services teams to ensure customer accounts are maintained efficientlyLiaise with clients regarding outstanding debts and resolve disputes or queries promptlyProduce and analyse debtor reports for senior management, providing insight and recommendationsSupport the month-end process, ensuring accurate reporting of debtor balancesImplement and improve credit control policies and proceduresEvaluate credit risk and set credit limits in line with company policyManage and lead the credit control team, setting targets and monitoring performanceAssist in the year end audit process relating to receivablesThe story about you:We are looking for someone with energy and determination who wants to make a difference. You will be a confident self-starter who is not afraid to get stuck in and bring ideas to the table.The transferable skills and experience we are looking for include:Experience with an AR ledger with a high volume of smaller accounts, ideally within furnishing, furniture, home sector industry Experience with wholesale and contract customers Strong planning and organisational skillsPro-active team player and happy to cover if one of the credit controllers is awayProficiency with Excel is essentialGreat communication skillsExperience of using Microsoft Navision would be an advantage but not essentialExperience with department store portals would be beneficialBenefitsIn addition to a competitive salary and generous holiday allowance (25 days) some of the benefits we offer include:Company bonus schemeStaff discount – 65% off Tom Dixon products and 25% discount in our restaurantHealth care scheme, wellbeing support, employee assistance programmeCompany pension schemeAn extra day off for your birthdayPerkbox, retail and gym discountsOur aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.