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For Companies At a Glance
- Tasks: Join our team to maintain and support IT service management tools like ServiceNow.
- Company: Leidos is a global leader in science and technology, tackling the world's toughest challenges.
- Benefits: Enjoy a contributory pension, private medical insurance, and 33 days annual leave.
- Why this job: Be part of a passionate team dedicated to customer success and making a difference.
- Qualifications: Experience with Linux administration, automation, and system integration is essential.
- Other info: Daily in-office presence required; security clearance eligibility is a must.
The predicted salary is between 36000 - 60000 £ per year.
Leidos is seeking an experienced Infrastructure Engineer to be part of a team maintaining and supporting an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires hands-on experience with Linux administration, automation, and system integration and some basic Windows experience. The ideal candidate will be responsible for maintaining system stability, security, and performance, while working collaboratively with cross-functional teams to enhance infrastructure capabilities. This role requires a daily in-office presence.
Key Responsibilities:
- System Administration & Configuration Management: Manage and maintain Red Hat Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents.
- Troubleshooting & Root Cause Analysis: Identify, analyse, and resolve complex system issues.
- Incident & Problem Management: Address and mitigate system-related incidents while implementing proactive solutions.
- Performance Monitoring & Optimization: Utilize tools to monitor and fine-tune system performance.
- Security & Compliance: Ensure adherence to industry best practices, including patch management, vulnerability assessments, and security.
- Automation & Scripting: Develop automation scripts using Bash, Python, or Ansible to streamline system operations and deployments.
- Documentation & Knowledge Sharing: Maintain technical documentation including system build guides, upgrade procedures, and troubleshooting manuals.
- System Upgrades & Project Support: Assist in the planning and execution of system upgrades, migrations, and integration projects.
- Logging & Monitoring Integration: Configure and manage RHEL logs for ingestion into a SIEM (Security information and event management); integrate Linux systems with SCOM (with assistance from the existing SCOM Infrastructure Engineer) for health monitoring.
- Antivirus & Endpoint Security: Ensure AV integration and health monitoring within Linux and Windows Server environments.
- Infrastructure Integration: Work closely with development, security, and operations teams to ensure seamless integrations between Linux systems and broader IT infrastructure.
- Testing & Validation Support: Assist testing teams with execution of test scripts for platform validation.
You will have:
- Proven experience as a Linux Engineer, System Administrator, or a similar role in an enterprise environment.
- Expertise in Red Hat Enterprise Linux (RHEL) administration, troubleshooting, and performance tuning.
- Experience with configuration management tools such as Ansible, Puppet, or Chef.
- Scripting experience in Bash, Python, or Perl.
- Understanding of networking protocols (TCP/IP, DNS, DHCP, NTP, etc.).
- Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow.
- Familiarity with Agile/Scrum methodologies.
- Knowledge of ITIL/ITSM principles and best practices.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills with the ability to work independently and collaboratively.
Desirable Skills:
- Familiarity with security frameworks such as CIS benchmarks or ISO 27001.
- Experience with log management and SIEM solutions (ArcSight, Splunk, ELK Stack).
- Hands-on experience with Linux-based high availability and disaster recovery solutions.
- Familiarity with virtualization technologies.
- Experience with automated patch management in Linux environments.
- ServiceNow environment experience is desirable.
- Experience of transitioning systems to service.
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent.
Infrastructure Engineer employer: Leidos
Contact Detail:
Leidos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with Red Hat Enterprise Linux (RHEL) and ensure you can demonstrate your hands-on experience. Consider setting up a personal lab environment to practice system administration tasks, as practical knowledge will be crucial during interviews.
✨Tip Number 2
Brush up on your scripting skills, particularly in Bash and Python. Being able to showcase your ability to automate tasks will set you apart from other candidates, so think of specific examples where you've used scripts to improve efficiency.
✨Tip Number 3
Understand the principles of ITIL and ITSM, especially if you have experience with ServiceNow. Be prepared to discuss how these frameworks can enhance service delivery and operational efficiency in your previous roles.
✨Tip Number 4
Network with professionals in the field, especially those who work with Leidos or similar companies. Attend industry meetups or online forums to gain insights and potentially get referrals that could help you land the job.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux administration, automation, and system integration. Use specific examples that demonstrate your hands-on skills with Red Hat Enterprise Linux (RHEL) and any relevant ITSM tools like ServiceNow.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer success and teamwork, as these are core values at Leidos. Mention how your skills align with their mission and how you can contribute to enhancing infrastructure capabilities.
Showcase Relevant Skills: Clearly list your technical skills, such as scripting in Bash or Python, and experience with configuration management tools like Ansible. Highlight any familiarity with security frameworks or log management solutions, as these are desirable skills for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an Infrastructure Engineer role.
How to prepare for a job interview at Leidos
✨Showcase Your Linux Expertise
Make sure to highlight your hands-on experience with Red Hat Enterprise Linux (RHEL) during the interview. Be prepared to discuss specific projects where you've managed RHEL environments, focusing on performance tuning and troubleshooting.
✨Demonstrate Automation Skills
Since automation is key for this role, come ready to talk about any scripts you've developed using Bash, Python, or Ansible. If possible, share examples of how your automation efforts improved system operations or deployments.
✨Understand ITSM Tools
Familiarity with IT Service Management tools, especially ServiceNow, is crucial. Brush up on your knowledge of ITIL principles and be ready to explain how you've used ITSM tools in past roles to manage incidents and problems effectively.
✨Prepare for Team Collaboration Questions
Leidos values teamwork, so expect questions about your experience working with cross-functional teams. Think of examples where you collaborated with development, security, or operations teams to enhance infrastructure capabilities.
