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- Tasks: Join our team to maintain and support an IT service management tool, focusing on Linux administration.
- Company: Leidos is a global leader in science and technology, tackling the world's toughest challenges.
- Benefits: Enjoy a contributory pension, private medical insurance, 33 days annual leave, and flexible benefits.
- Why this job: Be part of a passionate team dedicated to customer success and making a real difference.
- Qualifications: Experience with Linux systems, scripting, and ITSM tools is essential; security clearance eligibility required.
- Other info: This role requires daily in-office presence, fostering collaboration and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Leidos is seeking an experienced Infrastructure Engineer to be part of a team maintaining and supporting an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires hands-on experience with Linux administration, automation, and system integration and some basic Windows experience. The ideal candidate will be responsible for maintaining system stability, security, and performance, while working collaboratively with cross-functional teams to enhance infrastructure capabilities. This role requires a daily in-office presence.
Candidate must be eligible to undergo security clearance (DV).
Key Responsibilities:- System Administration & Configuration Management: Manage and maintain Red Hat Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents.
- Troubleshooting & Root Cause Analysis: Identify, analyse, and resolve complex system issues.
- Incident & Problem Management: Address and mitigate system-related incidents while implementing proactive solutions.
- Performance Monitoring & Optimization: Utilize tools to monitor and fine-tune system performance.
- Security & Compliance: Ensure adherence to industry best practices, including patch management, vulnerability assessments, and security.
- Automation & Scripting: Develop automation scripts using Bash, Python, or Ansible to streamline system operations and deployments.
- Documentation & Knowledge Sharing: Maintain technical documentation including system build guides, upgrade procedures, and troubleshooting manuals.
- System Upgrades & Project Support: Assist in the planning and execution of system upgrades, migrations, and integration projects.
- Logging & Monitoring Integration: Configure and manage RHEL logs for ingestion into a SIEM (Security information and event management); integrate Linux systems with SCOM (with assistance from the existing SCOM Infrastructure Engineer) for health monitoring.
- Antivirus & Endpoint Security: Ensure AV integration and health monitoring within Linux and Windows Server environments.
- Infrastructure Integration: Work closely with development, security, and operations teams to ensure seamless integrations between Linux systems and broader IT infrastructure.
- Testing & Validation Support: Assist testing teams with execution of test scripts for platform validation.
- Proven experience as a Linux Engineer, System Administrator, or a similar role in an enterprise environment.
- Expertise in Red Hat Enterprise Linux (RHEL) administration, troubleshooting, and performance tuning.
- Experience with configuration management tools such as Ansible, Puppet, or Chef.
- Scripting experience in Bash, Python, or Perl.
- Understanding of networking protocols (TCP/IP, DNS, DHCP, NTP, etc.).
- Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow.
- Familiarity with Agile/Scrum methodologies.
- Knowledge of ITIL/ITSM principles and best practices.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills with the ability to work independently and collaboratively.
- Familiarity with security frameworks such as CIS benchmarks or ISO 27001.
- Experience with log management and SIEM solutions (ArcSight, Splunk, ELK Stack).
- Hands-on experience with Linux-based high availability and disaster recovery solutions.
- Familiarity with virtualization technologies.
- Experience with automated patch management in Linux environments.
- ServiceNow environment experience is desirable.
- Experience of transitioning systems to service.
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent.
Our reward scheme includes:- Contributory Pension Scheme
- Private Medical Insurance
- 33 days Annual Leave (including public and privilege holidays)
- Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
- Dynamic Working Environment
Contact Detail:
Leidos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with Red Hat Enterprise Linux (RHEL) and ensure you can demonstrate your hands-on experience. Consider setting up a personal lab environment to practice system administration tasks, as practical knowledge will be crucial during interviews.
✨Tip Number 2
Brush up on your scripting skills, particularly in Bash and Python. Being able to showcase your ability to automate tasks and streamline operations will set you apart from other candidates.
✨Tip Number 3
Gain a solid understanding of IT Service Management (ITSM) tools, especially ServiceNow. If possible, try to get some hands-on experience or complete relevant online courses to enhance your knowledge.
✨Tip Number 4
Network with professionals in the field, especially those who work with Leidos or similar companies. Attend industry meetups or online forums to learn more about the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux administration, automation, and system integration. Use specific examples that demonstrate your hands-on skills with Red Hat Enterprise Linux (RHEL) and any relevant ITSM tools like ServiceNow.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer success and teamwork, as these are core values at Leidos. Mention how your skills align with their mission and how you can contribute to enhancing infrastructure capabilities.
Showcase Relevant Skills: Clearly list your technical skills, such as scripting in Bash or Python, and experience with configuration management tools like Ansible. Highlight any familiarity with security frameworks or log management solutions, as these are desirable skills for the role.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Infrastructure Engineer.
How to prepare for a job interview at Leidos
✨Showcase Your Linux Expertise
Make sure to highlight your hands-on experience with Red Hat Enterprise Linux (RHEL) during the interview. Be prepared to discuss specific projects where you've managed RHEL environments, focusing on performance tuning and troubleshooting.
✨Demonstrate Automation Skills
Since automation is key for this role, come ready to talk about any scripts you've developed using Bash, Python, or Ansible. If possible, share examples of how your automation efforts improved system operations or deployments.
✨Understand ITSM Tools
Familiarity with IT Service Management tools, especially ServiceNow, is crucial. Brush up on your knowledge of ITIL principles and be ready to discuss how you've used ITSM tools in past roles to manage incidents and problems effectively.
✨Prepare for Team Collaboration Questions
This role requires working closely with cross-functional teams. Think of examples that demonstrate your ability to collaborate effectively, resolve conflicts, and contribute to team success, especially in a fast-paced environment.
