At a Glance
- Tasks: Lead a team in managing and optimising IT service management tools like ServiceNow.
- Company: Leidos is a global leader in science and technology, tackling the world's toughest challenges.
- Benefits: Enjoy 33 days of annual leave, private medical insurance, and flexible working options.
- Why this job: Join a passionate team dedicated to customer success and making a real-world impact.
- Qualifications: Proven experience in Linux administration, team leadership, and strong scripting skills required.
- Other info: Candidates must be eligible for security clearance; diverse and inclusive culture promoted.
The predicted salary is between 48000 - 84000 Β£ per year.
Leidos is seeking an experienced Senior Infrastructure Engineer to lead a team in supporting and maintaining an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires advanced expertise in Linux administration, automation, and system integration, some basic Windows experience, along with strong team leadership and mentorship skills. The ideal candidate will be responsible for ensuring system stability, security, and performance, while guiding and supporting their team in optimizing Linux environments and infrastructure. This role requires a daily in-office presence.
Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission.
Key Responsibilities:
- System Administration & Configuration Management: Manage and maintain Red Hat Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents.
- Troubleshooting & Root Cause Analysis: Identify, analyse, and resolve complex system issues.
- Incident & Problem Management: Implement robust incident response and problem-resolution strategies.
- Performance Monitoring & Optimization: Utilize monitoring tools to proactively enhance system performance.
- Security & Compliance: Ensure adherence to industry best practices, including patch management, vulnerability assessments, and security hardening (e.g., CIS benchmarks, STIG compliance).
- Automation & Scripting: Develop automation scripts using Bash, Python, or Ansible to streamline system operations and deployments.
- Documentation & Knowledge Sharing: Maintain technical documentation, including system build guides, upgrade procedures, and troubleshooting manuals.
- System Upgrades & Project Support: Lead system upgrades, migrations, and integration projects, ensuring seamless execution.
- Logging & Monitoring Integration: Configure and manage RHEL logs for ingestion into a SIEM; integrate Linux systems with SCOM for health monitoring.
- Antivirus & Endpoint Security: Ensure AV integration and health monitoring within Linux and Windows Server environments.
- Infrastructure Integration: Collaborate closely with development, security, and operations teams to optimize Linux systems within the broader IT ecosystem.
- Testing & Validation Support: Oversee execution of test scripts for platform validation, supporting testers and troubleshooting potential issues.
You Will Have:
- Proven experience as a Senior Linux Engineer, System Administrator, or similar role.
- Demonstrated leadership experience, with the ability to mentor and manage a technical team.
- Expertise in Red Hat Enterprise Linux (RHEL) administration, troubleshooting, and performance tuning.
- Experience with configuration management tools (Ansible, Puppet, or Chef).
- Strong scripting ability in Bash, Python, or Perl.
- Deep understanding of networking protocols (TCP/IP, DNS, DHCP, NTP, etc.).
- Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow.
- Familiarity with Agile/Scrum methodologies.
- Knowledge of ITIL/ITSM principles and best practices.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams.
Additional Skills:
- Familiarity with security frameworks such as CIS benchmarks and ISO 27001.
- Experience with log management and SIEM solutions (ArcSight, Splunk, ELK Stack).
- Hands-on experience with Linux-based high availability and disaster recovery solutions.
- Familiarity with virtualization technologies.
- Experience with automated patch management in Linux environments.
- ServiceNow environment experience is desirable.
- Experience transitioning systems to service.
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains top talent.
Dynamic Working Commitment To Diversity: We welcome applications from all parts of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.
Leidos UK & EUROPEβ we work to make the world safer, healthier, and more efficient through technology, engineering, and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services.
Senior Infrastructure Engineer employer: Leidos
Contact Detail:
Leidos Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Infrastructure Engineer
β¨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, particularly Red Hat Enterprise Linux (RHEL) and ServiceNow. Having hands-on experience or relevant projects to discuss can set you apart during interviews.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored or led a team in previous roles. Leidos values strong team leadership, so be ready to discuss your approach to guiding and supporting others.
β¨Tip Number 3
Network with current or former employees of Leidos, especially those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your responses during the interview process.
β¨Tip Number 4
Prepare to discuss your experience with automation and scripting, particularly in Bash, Python, or Ansible. Be ready to explain how you've used these skills to improve system operations in past positions, as this is a key requirement for the role.
We think you need these skills to ace Senior Infrastructure Engineer
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with Linux administration, automation, and system integration. Use specific examples that demonstrate your leadership skills and technical expertise relevant to the Senior Infrastructure Engineer role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your passion for customer success and teamwork. Mention how your values align with those of Leidos and how you can contribute to their mission.
Showcase Relevant Skills: In your application, emphasise your proficiency in scripting languages like Bash or Python, as well as your experience with ITSM tools like ServiceNow. Highlight any familiarity with security frameworks and configuration management tools.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Leidos
β¨Showcase Your Linux Expertise
As a Senior Infrastructure Engineer, your advanced knowledge in Linux administration is crucial. Be prepared to discuss specific projects where you've optimised RHEL environments, detailing the challenges faced and how you overcame them.
β¨Demonstrate Leadership Skills
Leidos values strong team leadership. Share examples of how you've mentored team members or led projects, focusing on your approach to fostering collaboration and resolving conflicts within your team.
β¨Prepare for Technical Questions
Expect in-depth technical questions related to automation, scripting, and system integration. Brush up on your skills in Bash, Python, and Ansible, and be ready to explain how you've used these tools to streamline operations.
β¨Understand ITSM Tools
Familiarity with IT Service Management tools like ServiceNow is essential. Be ready to discuss your experience with ITSM processes and how you've implemented best practices in previous roles to enhance service delivery.