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- Tasks: Lead a team of storage engineers to manage enterprise storage systems and resolve issues.
- Company: Join a dynamic service delivery team focused on high-performance storage solutions.
- Benefits: Enjoy flexible working options, mentorship opportunities, and a collaborative culture.
- Why this job: Be part of innovative projects, enhance your skills, and make a real impact in tech.
- Qualifications: Senior experience with storage subsystems, leadership skills, and strong problem-solving abilities required.
- Other info: Opportunity for hands-on involvement and exposure to cutting-edge technologies.
The predicted salary is between 48000 - 72000 £ per year.
The Storage Engineering Manager is responsible for overseeing a team of storage engineers that support enterprise storage arrays & SAN switches in high-performance production as well as non-production environments. This individual works as part of a results-oriented service delivery team that collaborates with other engineering and operations teams. He/she will be responsible for coordinating the daily activities of the team, managing escalations, and handling real-time issues as they arise. Additionally, the Storage Engineering Manager is expected to be hands-on in all team activities such as performing root cause analysis, identifying areas for improvement, remediation of issues, and execution of tasks to complete project-based deliverables.
Responsibilities
- Oversee Storage Engineering team
- Provide support for all storage related issues
- Respond to and assist in production operations in a 24/7 environment
- Provide support to and coordinate with engineering & operations staff
- Educate and mentor team members and operations staff
- Participate in on-call rotation for after-hours support
- Provide technical analysis, resolve problems, and propose solutions
- Participate as a resource for project driven initiatives
- Identify opportunities for automation of manual tasks
- Investigate and adopt new technologies/tools as needs arise
- Evaluate, test, and integrate new operating system versions, drivers, and patches
- Use the STAR method (Situation, Task, Action, Result) to provide examples of how the responsibilities are performed and measured
- Prioritize the most important and frequent responsibilities, and group them into categories if needed
Knowledge and Experience
- Senior level experience with a variety of disk storage subsystems and SAN switches including EMC, Hitachi, NetApp, Brocade, and Cisco
- Experience leading a team of engineers
- Excellent verbal and written communication
- Experience in creating runbooks and documentation
- Top-tier critical thinking and problem-solving skills
- Ability to work in a service-oriented team environment
- Project Management, organization, and time management skills
- Customer focus and dedication to the best possible user experience
- Ability to communicate effectively with both technical and business resources
- Experience with shell scripting, automation, and reporting tools
Desired
- Experience with creating Tableau dashboards
Contact Detail:
Intercontinental Exchange Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Storage Engineering
✨Tip Number 1
Familiarise yourself with the specific storage technologies mentioned in the job description, such as EMC, Hitachi, and NetApp. Having hands-on experience or relevant certifications can significantly boost your credibility during interviews.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams in the past. Use the STAR method to structure your responses, focusing on situations where you resolved conflicts or improved team performance.
✨Tip Number 3
Showcase your problem-solving abilities by discussing specific challenges you've faced in storage engineering. Be ready to explain your thought process and the outcomes of your actions, highlighting any innovative solutions you implemented.
✨Tip Number 4
If you have experience with automation and scripting, prepare to discuss how you've used these skills to improve efficiency. Mention any tools or languages you're proficient in, as this aligns well with the role's focus on identifying opportunities for automation.
We think you need these skills to ace Manager, Storage Engineering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in storage engineering and team management. Use specific examples that demonstrate your expertise with disk storage subsystems and SAN switches, as well as your leadership skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Storage Engineering Manager role. Use the STAR method to illustrate your past experiences and how they relate to the responsibilities outlined in the job description.
Showcase Technical Skills: Clearly list your technical skills related to storage systems, automation, and any relevant tools like Tableau. Mention your experience with shell scripting and problem-solving abilities to stand out.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Intercontinental Exchange Holdings
✨Showcase Your Leadership Skills
As a Storage Engineering Manager, you'll be overseeing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Use the STAR method to highlight specific situations where you led your team through challenges.
✨Demonstrate Technical Expertise
Make sure to brush up on your knowledge of disk storage subsystems and SAN switches like EMC, Hitachi, and NetApp. Be ready to discuss your hands-on experience with these technologies and how you've resolved technical issues in previous roles.
✨Emphasise Problem-Solving Abilities
The role requires top-tier critical thinking and problem-solving skills. Prepare to share examples of complex problems you've encountered and the innovative solutions you implemented. This will show your ability to handle real-time issues effectively.
✨Highlight Your Communication Skills
Excellent verbal and written communication is crucial for this position. Be ready to discuss how you've communicated technical information to non-technical stakeholders and how you've mentored team members. Clear communication can make a significant difference in a service-oriented environment.
