Content Design Lead

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world’s money. For everyone, everywhere.

Your mission: You’ll be leading a group of talented content designers, working across the cross-functional teams that make up Product Discovery in onboarding — a squad that acts as the ‘Window to Wise’ and shaping people’s first experiences and interactions with us.

How you’ll be contributing:

• Collaborating with your product design, product management and engineering partners to lead the teams, set the vision and strategy, and coach teams to deliver it.
• Working on the exciting growth area of our Business product, specifically the discovery journey, and setting the direction for upcoming work.
• Planning and prioritising the work and hiring and onboarding new designers as needed.
• Working with design leaders from other squads to build a single, seamless experience for customers.
• Using your design leadership skills to up-level quality, maturity and alignment across the onboarding squad.

You’ll have the opportunity to:

• Support and grow a talented design team.
• Guide teams to deliver impact and ship work you’re proud of.
• Be hands on, leading through the work and setting the bar.
• Elevate product and design quality — you define what good looks like in the squad, then help them deliver it.
• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.

About you:

• You specifically have experience in B2B spaces, crafting compelling narratives that shape the user journey.
• You’re an accomplished content design leader with experience leading teams to ship world-class consumer products.
• You’re a trusted partner, building effective relationships with your peers across the business.
• You’re comfortable navigating complexity and ambiguity — and can successfully lead groups in this environment.
• You have an eye for quality, and know how to support designers and teams to deliver it.
• You’re influential and inspiring, able to lead others in a culture that values autonomy and empowerment.
• You’re highly empathetic, both to customers and the people you work with.

For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.