Senior Director – Data Management

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

What Is the Opportunity? At Travelers, we create trusted strategic products and services to unlock the power of our data. Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Senior Manager for Data Engineering you will lead and mentor Data Management team members to achieve planned development and implementation goals and provide optimum supports for all applications within the teams’ remit. Covering the design and build of data solutions which capture, explore, transform and utilize data to support Artificial intelligence and business intelligence/insights. You will also liaise with the business and other appropriate departmental managers to identify and implement resilient software applications which meet the needs of the business sponsors. For all applications ensure that the appropriate ongoing IT support requirements are in place. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do? As a Senior member of the Technology Application and Data Management Group ensure that appropriate resources (for Technology and the business) and budget are available to projects as necessary. To plan and subsequently oversee, the activities and personal development of all team members. Define together with the product owner, the business user requirements and specify, design and develop appropriate solutions ensuring that, where possible, the Travelers preferred design methodologies and software platforms are used. Engage with enterprise architects who oversee the various consumption patterns, platforms and application infrastructure. To implement and develop analytic data products, data movement and data persistence capability and their on-going support and maintenance. Oversee the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions. To work with internal/external systems development resources to successfully implement IT solutions. Liaise with software suppliers for support and release of proprietary systems. To ensure that, where applicable, development / implementation schedules are adhered to. To ensure that the team is aware of and adheres to Travelers development lifecycle standards and procedures. To train users to ensure that systems are used effectively. To guide and coach team members to ensure knowledge sharing and to accelerate career development. Be aware of synergies that may be applicable across group members. Provide project updates to line manager and business sponsor on a regular basis, giving details of project status, issues and next period targets. To remain familiar with new technologies and relevant developments in the insurance industry, especially the use of Cloud and AI. Perform other duties as assigned.

What Will Our Ideal Candidate Have? Significant experience within Insurance IT, ideally within the Lloyd’s Insurance Market. Experience of managing the workloads of a very busy team from project inception through to implementation. Ability to communicate at all levels within the business. Good organizational and administrative skills. Experience of working with third party providers. Key Knowledge of relevant: Lloyds Insurance and Reinsurance Finance GAAP Accounting and Actuarial Reserve Lloyds Regulatory Reports Databases (Data Warehouse, T-SQL, SSIS, SQL Server 2019) ETL Process with Databricks Programming languages (e.g. Python) AWS Skills Agile methodologies and Jira preferable MS Office products (e.g. Access, Excel) Educated to a science-based BSc degree or above with Computer Studies qualifications.

What is a Must Have? Bachelor’s degree or comprehensive relevant data and analytics, and/or data management experience.

What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices: Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.