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- Tasks: Manage sensitive employee relations cases and lead complex investigations.
- Company: Join a leading UK organisation in a dynamic, high-profile environment.
- Benefits: Enjoy flexible working options and a competitive salary package.
- Why this job: Make a real impact on workplace culture and legal compliance while collaborating with top professionals.
- Qualifications: Must have strong knowledge of UK employment law and experience in handling complex ER matters.
- Other info: Ideal for those with CIPD Level 5 or a legal qualification.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK organisation operating in a complex, high-profile environment is seeking to appoint an experienced Employee Relations Case Manager to join a high-performing team.
The Role
You will act as a trusted, independent expert managing highly sensitive and business-critical ER casework across a large, unionised, and operationally diverse organisation. With direct influence on reputational risk, cost mitigation, and legal exposure, this is a role for a professional with credibility and gravitas.
- Lead complex case investigations, disciplinary appeals, whistleblowing matters, and executive complaints.
- Represent the organisation in Early Conciliation and Employment Tribunal proceedings, with settlement authority at judicial mediation stages.
- Engage with senior stakeholders including HR Directors, Group Legal, union representatives, and executive leadership.
- Identify trends and proactively support cultural and behavioural improvements.
- Improve line manager capability through identification of development needs and provision of feedback on an individual basis and sharing learning from cases overall with stakeholders.
- Operate with autonomy while embedded within a highly collaborative and high-performing national team.
- Support with project work as required, including supporting change consultations and organisational design implementation.
The Individual
The successful candidate will be a seasoned ER practitioner with:
- In-depth knowledge of UK employment law and HR best practice.
- A proven track record in managing sensitive, complex, and high-stakes ER matters.
- Strong stakeholder management and influencing skills, including the ability to operate at executive level and with union representatives.
- Effective analysis, judgement and decision-making skills.
- Union experience.
- Ideally CIPD Level 5 or a formal legal/employment law qualification.
Employee Relations Case Manager employer: What Jobs
Contact Detail:
What Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Case Manager
✨Tip Number 1
Familiarise yourself with the latest UK employment law and HR best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a constantly evolving field.
✨Tip Number 2
Network with professionals in the Employee Relations field, especially those who have experience dealing with unionised environments. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential case scenarios that may arise during the interview process. Think about how you would handle complex investigations or stakeholder engagements, as this will showcase your practical experience and problem-solving skills.
✨Tip Number 4
Demonstrate your ability to influence and engage with senior stakeholders by sharing relevant examples from your past experiences. Highlighting your successes in managing sensitive ER matters will help establish your credibility.
We think you need these skills to ace Employee Relations Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, particularly with complex casework and stakeholder management. Use specific examples that demonstrate your knowledge of UK employment law and HR best practices.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee relations and detail how your background aligns with the role's requirements. Mention your experience with unionised environments and your ability to influence at an executive level.
Showcase Relevant Skills: Emphasise your analytical and decision-making skills in your application. Provide examples of how you've successfully managed sensitive ER matters and contributed to cultural improvements within previous organisations.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for the role of an Employee Relations Case Manager.
How to prepare for a job interview at What Jobs
✨Showcase Your ER Expertise
Make sure to highlight your in-depth knowledge of UK employment law and HR best practices. Prepare specific examples from your past experiences where you successfully managed sensitive and complex employee relations cases.
✨Demonstrate Stakeholder Engagement Skills
Be ready to discuss how you've effectively engaged with senior stakeholders, including HR Directors and union representatives. Share instances where your influencing skills made a significant impact on case outcomes or organisational culture.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your judgement and decision-making skills. Think through potential case scenarios and how you would approach them, focusing on your analytical skills and the ability to operate autonomously.
✨Emphasise Continuous Improvement
Talk about how you've identified trends in employee relations and contributed to cultural improvements within an organisation. Be prepared to share examples of how you've supported line managers in developing their capabilities based on feedback from cases.
