Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support users with IT issues and maintain computer systems and networks.
- Company: Join a forward-thinking company in Telford focused on innovation and technology.
- Benefits: Enjoy a competitive salary, flexible working, and 25 days holiday plus perks.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Minimum HNC in Computer Science or equivalent; Microsoft 365 knowledge preferred.
- Other info: Opportunities for personal development and training in cutting-edge IT technologies.
The predicted salary is between 28800 - 48000 £ per year.
Our client is seeking a Graduate IT Technician to join their team in Telford. Reporting to the Director of Engineering and Innovation, the Graduate IT Technician will implement, operate, and maintain the organisation’s computer systems and networks, ensuring users have efficient and secure IT functionality to support business operations.
Key Responsibilities - Graduate IT Technician- Act as the first point of contact for IT support, resolving user issues with computers and network devices.
- Maintain robust cybersecurity strategies to secure client and server systems.
- Ensure an effective business continuity and disaster recovery plan is in place.
- Install, configure, and maintain software and hardware components of IT systems.
- Diagnose and troubleshoot software and hardware issues, repairing or replacing components as needed.
- Maintain and update technical documentation and test new hardware/software before full implementation.
- Support the planning and rollout of new technologies and applications.
- Minimum HNC in Computer Science, Information Systems, or equivalent experience.
- Working knowledge of Microsoft 365 administration (Azure Active Directory, Exchange, SharePoint, Teams, OneDrive, etc.).
- Microsoft 365 Administration/Developer certification preferred but not essential.
- Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI) is a plus.
- Strong analytical, problem-solving, and communication skills with a collaborative mindset.
- Competitive salary with a comprehensive benefits package.
- 25 days holiday (plus Bank Holidays), pension scheme, life insurance, and employee assistance programme.
- Flexible working, free car parking, EV charge points, and Bike 2 Work scheme.
- Social and wellbeing activity programme.
- Opportunities for personal development and training in cutting-edge IT technologies.
Graduate IT Technician (Telford) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Technician (Telford)
✨Tip Number 1
Familiarise yourself with Microsoft 365 administration, as it's a key requirement for the Graduate IT Technician role. Consider taking online courses or tutorials to boost your knowledge and confidence in using tools like Azure Active Directory and SharePoint.
✨Tip Number 2
Highlight any hands-on experience you have with troubleshooting hardware and software issues. If you've worked on personal projects or during internships, be ready to discuss specific examples that showcase your problem-solving skills.
✨Tip Number 3
Network with professionals in the IT field, especially those who work in similar roles. Attend local tech meetups or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 4
Prepare to discuss your understanding of cybersecurity strategies during the interview. Research common threats and solutions, and be ready to share how you would implement robust security measures in an IT environment.
We think you need these skills to ace Graduate IT Technician (Telford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Graduate IT Technician. Emphasise your knowledge of Microsoft 365 administration and any certifications you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention specific experiences where you've successfully resolved IT issues or contributed to cybersecurity strategies.
Highlight Technical Skills: In your application, clearly list your technical skills, especially those related to Microsoft 365 and any exposure to the Microsoft Power Platform. This will demonstrate your readiness for the role.
Showcase Soft Skills: Don't forget to mention your strong analytical and communication skills. Provide examples of how you've worked collaboratively in past roles, as this is crucial for the Graduate IT Technician position.
How to prepare for a job interview at Placed
✨Know Your Tech
Brush up on your knowledge of Microsoft 365 and any relevant technologies mentioned in the job description. Be prepared to discuss your experience with Azure Active Directory, Exchange, and other tools, as this will show your technical competence.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved IT issues in the past. This could involve troubleshooting hardware or software problems, so think of specific scenarios where you successfully found solutions.
✨Show Your Communication Skills
As a Graduate IT Technician, you'll be the first point of contact for users. Practice explaining technical concepts in simple terms, as effective communication is key to resolving user issues efficiently.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company's IT strategies or upcoming projects. This shows your interest in the role and helps you understand how you can contribute to their goals.
