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- Tasks: Support users with IT issues and maintain computer systems and networks.
- Company: Join a forward-thinking company in Telford focused on innovation and technology.
- Benefits: Enjoy competitive pay, flexible working, 25 days holiday, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to exciting tech projects.
- Qualifications: Minimum HNC in Computer Science or equivalent; knowledge of Microsoft 365 is essential.
- Other info: Opportunities for personal development and training in cutting-edge IT technologies.
The predicted salary is between 28800 - 48000 £ per year.
Our client is seeking a Graduate IT Technician to join their team in Telford. Reporting to the Director of Engineering and Innovation, the Graduate IT Technician will implement, operate, and maintain the organisation’s computer systems and networks, ensuring users have efficient and secure IT functionality to support business operations.
Key Responsibilities- Act as the first point of contact for IT support, resolving user issues with computers and network devices.
- Maintain robust cybersecurity strategies to secure client and server systems.
- Ensure an effective business continuity and disaster recovery plan is in place.
- Install, configure, and maintain software and hardware components of IT systems.
- Diagnose and troubleshoot software and hardware issues, repairing or replacing components as needed.
- Maintain and update technical documentation and test new hardware/software before full implementation.
- Support the planning and rollout of new technologies and applications.
- Minimum HNC in Computer Science, Information Systems, or equivalent experience.
- Working knowledge of Microsoft 365 administration (Azure Active Directory, Exchange, SharePoint, Teams, OneDrive, etc.).
- Microsoft 365 Administration/Developer certification preferred but not essential.
- Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI) is a plus.
- Strong analytical, problem-solving, and communication skills with a collaborative mindset.
- Competitive salary with a comprehensive benefits package.
- 25 days holiday (plus Bank Holidays), pension scheme, life insurance, and employee assistance programme.
- Flexible working, free car parking, EV charge points, and Bike 2 Work scheme.
- Social and wellbeing activity programme.
- Opportunities for personal development and training in cutting-edge IT technologies.
For more information on this role, please contact Charlie Boulton on 01453 852544 or send a copy of your CV to charlie.boulton@omegaresource.co.uk.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Technician (Telford)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially Microsoft 365 and its components. Having hands-on experience or projects that showcase your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT field, particularly those who work in similar roles. Attend local tech meetups or online forums to connect with others and gain insights into the industry, which could help you during interviews.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on troubleshooting techniques and common IT issues. Being able to demonstrate your problem-solving skills in real-time can greatly enhance your chances of landing the job.
✨Tip Number 4
Showcase your soft skills, particularly communication and collaboration, during any interactions with the hiring team. As a Graduate IT Technician, you'll need to work closely with users and other departments, so highlighting your ability to work well with others is crucial.
We think you need these skills to ace Graduate IT Technician (Telford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Graduate IT Technician. Emphasise your knowledge of Microsoft 365 administration and any certifications you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention specific examples of how you've resolved technical issues in the past and your familiarity with cybersecurity strategies.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your HNC in Computer Science or equivalent experience. If you have exposure to Microsoft Power Platform, make sure to include that as well.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT roles.
How to prepare for a job interview at Placed
✨Know Your Tech
Brush up on your knowledge of Microsoft 365 and any relevant technologies mentioned in the job description. Be prepared to discuss your experience with Azure Active Directory, Exchange, and other tools, as this will show your technical competence.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved IT issues in the past. This could involve troubleshooting hardware or software problems, so think of specific scenarios where you successfully found solutions.
✨Show Your Communication Skills
As a Graduate IT Technician, you'll be the first point of contact for users. Practice explaining technical concepts in simple terms, as this will demonstrate your ability to communicate effectively with non-technical staff.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure, cybersecurity strategies, and future technology plans. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
