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- Tasks: Be the friendly face of our office, managing calls and welcoming clients.
- Company: Join a dynamic production super house that values professionalism and teamwork.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Perfect for those who thrive in busy settings and love helping others.
- Qualifications: Must be organised, articulate, and proficient in MS Office; customer service experience is a plus.
- Other info: Flexible hours and a chance to support high-level executives.
The predicted salary is between 24000 - 36000 £ per year.
Department: Front of House
Reports to: Operations Team/Manager
Summary of role: An opportunity has arisen for an experienced Receptionist to become part of a Production super house. You will have an excellent understanding of the role’s demands and be able to multitask and work efficiently in a busy and professional environment. You will take pride in maintaining a professional, polished and friendly manner for all clients that you work with, and your confidence and exceptional customer service will allow them an outstanding experience. You will ensure the smooth running of the office whilst also taking part in administrative duties.
- Super organized
- Friendly and helpful
- Flexible and able to prioritize a changing to-do list
- Detail oriented and accurate
- Trustworthy and reliable
- Self-motivated
- Articulate and a good communicator
- Good with English (verbally and written)
- Proficient in using a computer (especially Word, Excel and MS Office)
- Able to work in a team
- Attention to detail
Key Responsibilities:
- Creating a warm and welcoming reception space for clients & staff to enter and leave the building.
- Excellent communication skills both written and verbal.
- Directing clients for meetings, logging of all client items coming in-out of the building, storing or giving to the correct courier/clients.
- Sort and distribute incoming mail and packages and liaise with all departments to pick up their letters or parcels.
- Organizing courier deliveries for producers if needed.
- Answering and addressing incoming phone calls in a timely and polite manner, clearly determining the purpose of the call, dealing with queries and providing correct information.
- Forwarding calls to appropriate people.
- Taking and delivering messages accurately and completely.
- Support with tasks for the CEO.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of StudySmarter. Understanding our mission and how we operate will help you align your responses during any interviews, showcasing that you're a great fit for our team.
✨Tip Number 2
Practice your communication skills, both verbal and written. As a Front Desk Receptionist, you'll be the first point of contact for clients, so being articulate and friendly is key. Consider role-playing common scenarios to boost your confidence.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or task list that showcases how you would manage multiple responsibilities at once. This will illustrate your ability to prioritise effectively in a busy environment.
✨Tip Number 4
Be ready to discuss your experience with MS Office, particularly Word and Excel. Prepare examples of how you've used these tools in previous roles to enhance your efficiency and support your team.
We think you need these skills to ace Front Desk Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Front Desk Receptionist. Emphasise your customer service skills, multitasking abilities, and proficiency in MS Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and explains why you are a great fit for the role. Mention specific examples of how you've created a welcoming environment or handled busy situations in previous roles.
Highlight Communication Skills: Since excellent communication is key for this position, ensure you demonstrate your verbal and written communication skills in your application. Use clear and professional language throughout your documents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Job Traffic
✨Showcase Your Multitasking Skills
As a Front Desk Receptionist, you'll need to juggle various tasks simultaneously. During the interview, share examples of how you've successfully managed multiple responsibilities in a busy environment, highlighting your ability to prioritise effectively.
✨Demonstrate Excellent Communication
Since communication is key in this role, be prepared to showcase your verbal and written skills. Practice answering common interview questions clearly and concisely, and consider bringing a few examples of written communication you've handled in previous roles.
✨Emphasise Your Customer Service Experience
This position requires a friendly and professional demeanor. Be ready to discuss specific instances where you provided exceptional customer service, focusing on how you resolved issues and ensured a positive experience for clients.
✨Highlight Your Organisational Skills
Being detail-oriented and organised is crucial for a Receptionist. Prepare to talk about your methods for staying organised, whether it's through digital tools or traditional methods, and how these have helped you maintain efficiency in past roles.
