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- Tasks: Greet visitors, manage calls, organise meetings, and support the team.
- Company: Join a dynamic workplace focused on service excellence and teamwork.
- Benefits: Enjoy a friendly environment with opportunities for personal growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: Strong communication skills, attention to detail, and a positive attitude are essential.
- Other info: Ideal for high school and college students looking for flexible work experience.
The predicted salary is between 24000 - 36000 £ per year.
As the Front Desk Receptionist you will have a customer facing and varied role based on reception, but also lends itself to providing support to the wider business. The ideal candidate will present themselves well, have good communication skills and a helpful nature. This role is all about service excellence, whether it is greeting clients or answering the telephone. You will have an enthusiastic approach, where nothing is too much trouble.
Role Responsibility:
- Greet and welcome visitors to the office
- Answer telephone, screen and direct calls
- Manage room booking system and organise meetings
- Provide refreshments for externally attended meetings
- Receive, sort & distribute mail deliveries / collections
- Arrange courier collections using most cost-effective method determined
- Coordinate stationery orders and distribution
- Maintain a tidy and effective reception area
- Assist in the coordination of both client and internal events held at the office
- Report any facilities issues identified within the office and monitor their resolution
- Provide general administration and clerical support across the business
- Maintain the highest levels of client service while demonstrating a friendly and cooperative attitude
What we are looking for:
- Professional personal presentation
- Excellent telephone manner
- Strong communication skills, both written and verbal
- Effective interpersonal skills
- Good organisational skills and ability to prioritise
- Works well as part of team
- Flexible
- Strong attention to detail
- Self-motivated
- Enthusiastic, with good people skills
- Effective IT skills in Word, Excel and Outlook
Front Desk Receptionist employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist
✨Tip Number 1
Make sure to showcase your customer service experience during any interactions. Whether it's in a phone call or an informal chat, highlight how you've gone above and beyond to assist clients in previous roles.
✨Tip Number 2
Demonstrate your organisational skills by discussing specific examples of how you've managed multiple tasks effectively. This could include managing schedules, coordinating events, or handling administrative duties.
✨Tip Number 3
When you get the chance, show off your IT skills. If you're asked about software or tools, be ready to discuss your proficiency with Word, Excel, and Outlook, and how you've used them to improve efficiency in past roles.
✨Tip Number 4
Finally, embody the friendly and cooperative attitude that the role demands. During any conversations, maintain a positive tone and express your enthusiasm for providing excellent service to clients and colleagues alike.
We think you need these skills to ace Front Desk Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Front Desk Receptionist role. Emphasise your customer service experience, communication skills, and any administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for providing excellent client service.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as effective communication, organisational abilities, and IT proficiency. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Job Traffic
✨Dress to Impress
As a Front Desk Receptionist, your appearance matters. Make sure to dress professionally and present yourself well. This sets a positive tone for the interview and reflects your understanding of the role's customer-facing nature.
✨Showcase Your Communication Skills
Since strong communication is key for this position, be prepared to demonstrate your verbal and written skills during the interview. Practice answering questions clearly and concisely, and don’t hesitate to ask clarifying questions if needed.
✨Highlight Your Organisational Abilities
The role involves managing multiple tasks, so be ready to discuss your organisational skills. Share examples of how you've successfully prioritised tasks in previous roles or how you manage your time effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of situations where you went above and beyond for a client or resolved a challenging issue, and be ready to share those experiences.
