At a Glance
- Tasks: Own and enhance CMDB and CSDM for a dynamic tech group in finance.
- Company: Join a fast-paced technology group making waves in the financial services sector.
- Benefits: Enjoy remote work flexibility with a competitive daily rate of £450.
- Why this job: Shape data quality and drive impactful projects while collaborating with diverse teams.
- Qualifications: Proven experience with ServiceNow CMDB/CSDM and strong ITIL knowledge required.
- Other info: Initial 3-month contract with potential for extension; apply now!
The predicted salary is between 54000 - 75600 £ per year.
Contract ServiceNow CMDB Analyst
Remote (UK), £450 per day, Initial 3-month contract
You’ll own CMDB and CSDM maturity for a fast-moving technology group in the financial services sector. Working with product owners and service leads, you’ll run discovery, service mapping and portfolio management that unlocks reliable data for Ops, SecOps and Finance.
What you’ll do:
- Shape and maintain a healthy CMDB, mapping CIs to the latest CSDM standard.
- Drive Discovery and Service Mapping across on-prem and cloud estates.
- Lead remote workshops, translate requirements into clear blueprints.
- Set data-quality rules, monitor CMDB health, resolve source conflicts.
- Coach delivery squads during sprints, sharing ServiceNow best practice.
What you’ll bring:
- Deep ServiceNow CMDB/CSDM delivery track-record (Discovery, Service Mapping, APM, SPM).
- Solid grasp of ITIL v3/4 and SACM governance.
- Broad infra insight – servers, networks, load balancers, databases.
- Confident communicator with senior tech and non-tech stakeholders.
If you’re interested, apply now or reach out to matthew@infosecpeople.co.uk for more information.
Senior Configuration Analyst employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Configuration Analyst
✨Tip Number 1
Familiarise yourself with the latest CSDM standards and how they apply to CMDB management. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Prepare to discuss specific examples of your past experiences with ServiceNow, particularly in Discovery and Service Mapping. Highlighting your hands-on experience will set you apart from other candidates.
✨Tip Number 3
Practice articulating complex technical concepts in a way that non-technical stakeholders can understand. This skill is crucial for the role, as you'll need to communicate effectively with various teams.
✨Tip Number 4
Network with professionals in the financial services sector who have experience with CMDB and CSDM. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Senior Configuration Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Configuration Analyst position. Familiarise yourself with CMDB, CSDM, and the specific technologies mentioned in the job description.
Tailor Your CV: Highlight your relevant experience with ServiceNow CMDB/CSDM, ITIL governance, and any previous roles that involved discovery and service mapping. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your deep understanding of the role and how your skills and experiences make you a perfect fit. Mention specific achievements related to CMDB health and data quality that demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Job Traffic
✨Showcase Your CMDB Expertise
Be prepared to discuss your previous experience with ServiceNow CMDB and CSDM. Highlight specific projects where you successfully implemented discovery and service mapping, as this will demonstrate your capability to shape and maintain a healthy CMDB.
✨Understand ITIL Frameworks
Familiarise yourself with ITIL v3 and v4 principles, especially around SACM governance. Be ready to explain how these frameworks influence your approach to configuration management and data quality.
✨Communicate Effectively
As a Senior Configuration Analyst, you'll need to communicate with both technical and non-technical stakeholders. Practice articulating complex concepts in simple terms, and prepare examples of how you've successfully led workshops or collaborated with diverse teams.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've resolved data quality issues or source conflicts in the past. Use specific examples to illustrate your analytical skills and your ability to monitor and improve CMDB health.