Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-down Service Mapping and enhance CMDB maturity in a hands-on role.
- Company: Join a leading organisation in the insurance sector, known for its innovative projects.
- Benefits: Enjoy a competitive rate of £500 per day with remote work flexibility.
- Why this job: Be part of a critical project that boosts service visibility and impacts the business significantly.
- Qualifications: Proven experience with ServiceNow's Service Mapping and a solid understanding of CMDB processes required.
- Other info: This is a high-visibility role within a respected ServiceNow function.
The predicted salary is between 72000 - 108000 £ per year.
Contract ServiceNow CMDB Analyst
Remote (UK), £500 per day, Initial 3-month contract
We’re supporting a leading organisation in the insurance sector with a project to enhance their CMDB maturity and service visibility across hybrid environments. This is a hands-on delivery role requiring proven experience with ServiceNow’s Service Mapping module, specifically top-down service mapping from business services through to underlying infrastructure.
What you’ll be doing:
- Delivering top-down Service Mapping using ServiceNow’s Service Mapping module
- Mapping application and business services end-to-end across cloud (AWS/Azure) and on-prem environments
- Tuning patterns and MID Servers to support Discovery and dependency resolution
- Aligning data to CSDM v4.0 and improving CMDB health
- Working closely with technical teams to validate maps and CI relationships
- Supporting technical workshops and feeding into CMDB governance
What we’re looking for:
- Hands-on experience with top-down service mapping using ServiceNow
- Solid understanding of Discovery, CMDB population and pattern-based mapping
- Familiarity with traffic-based discovery, MID Server deployment and custom pattern tuning
- Strong knowledge of CSDM, CI relationships and reconciliation
- Background working in large enterprise environments with complex estates
This project is business-critical and highly visible, offering the chance to work alongside a well-regarded ServiceNow function.
If you’re interested, apply now or reach out to matthew@infosecpeople.co.uk for more information.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Configuration Analyst
✨Tip Number 1
Make sure to highlight your hands-on experience with ServiceNow’s Service Mapping module during any discussions. Be prepared to discuss specific projects where you've successfully delivered top-down service mapping, as this will demonstrate your capability for the role.
✨Tip Number 2
Familiarise yourself with the latest updates and best practices related to CSDM v4.0. Being able to speak knowledgeably about how you can improve CMDB health in line with these standards will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the ServiceNow community, especially those who have worked on similar projects in large enterprise environments. This can provide you with insights and potentially valuable connections that could help you land the job.
✨Tip Number 4
Prepare to discuss your experience with tuning patterns and MID Servers. Be ready to share examples of how you've supported Discovery and dependency resolution, as this is a key aspect of the role that employers will be keen to hear about.
We think you need these skills to ace Senior Configuration Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Senior Configuration Analyst position. Familiarise yourself with ServiceNow’s Service Mapping module and the specific skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience with ServiceNow, particularly in top-down service mapping and CMDB health improvement. Use specific examples from your past roles that demonstrate your expertise in these areas.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key points in the job description. Explain how your background aligns with the needs of the organisation and express your enthusiasm for the project and the opportunity to work in a business-critical environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Job Traffic
✨Showcase Your ServiceNow Expertise
Be prepared to discuss your hands-on experience with ServiceNow’s Service Mapping module. Highlight specific projects where you successfully delivered top-down service mapping and how you approached challenges in mapping application and business services.
✨Demonstrate Understanding of CMDB Health
Familiarise yourself with the importance of CMDB health and CSDM v4.0. Be ready to explain how you've previously aligned data to improve CMDB health and what strategies you used to ensure accurate CI relationships.
✨Discuss Technical Collaboration
Since this role involves working closely with technical teams, prepare examples of how you've collaborated in the past. Discuss any workshops you've led or participated in and how you contributed to CMDB governance.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in complex environments. Think about situations where you had to tune patterns or deploy MID Servers, and be ready to walk through your thought process and the outcomes.
