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- Tasks: Join our team to tackle maintenance tasks and ensure a safe environment for students.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 33 days of paid holiday, a bonus scheme, and health benefits including gym discounts.
- Why this job: Be part of a vibrant culture that values inclusion and offers growth opportunities.
- Qualifications: A full UK driving license and experience in maintenance or customer service are essential.
- Other info: This role requires a basic criminal record check before starting.
The predicted salary is between 22700 - 27500 £ per year.
Location: Cardiff
Hours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday.
Salary: £25,699 - £27,586 per annum (depending on experience), plus bonus and benefits
Essential: A full driving license valid for driving in the UK
What you`ll be doing as a Facilities Team Member:
- Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
- Responding to any Health and Safety related calls
- Completing planned inspections and rectifying any remedial works
- Logging any maintenance issues and follow up accordingly
What we`re looking for in you:
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
- You`ll have experience working within general maintenance, basic plumbing and electrical skills desirable
- You`ll have experience within a customer facing role
What You`ll Get in Return:
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday (including bank holidays) and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students:
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Room for Everyone: We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Facilities Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as basic plumbing and electrical skills. Being able to discuss your experience with these tasks during an interview will show that you're well-prepared and understand the role.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in a maintenance or facilities context. This will demonstrate your ability to interact positively with students and staff, which is crucial for this role.
✨Tip Number 3
Research Unite Students and their commitment to inclusion and employee wellbeing. Being able to articulate how your values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare questions about the role and the company culture to ask during your interview. This not only shows your enthusiasm for the position but also helps you assess if it's the right fit for you.
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in general maintenance, plumbing, and electrical skills. Emphasise any customer-facing roles you've had, as this is crucial for the Facilities Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've resolved maintenance issues or contributed to a positive customer experience in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to basic repairs, health and safety awareness, and any relevant certifications. This will demonstrate your capability to handle the responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for this role.
How to prepare for a job interview at Unite Students
✨Show Your Customer Service Skills
As a Facilities Team Member, you'll be interacting with students regularly. Make sure to highlight your experience in customer-facing roles and demonstrate your passion for delivering excellent service during the interview.
✨Demonstrate Your Maintenance Knowledge
Be prepared to discuss your experience with general maintenance tasks, including basic plumbing and electrical skills. You might be asked about specific situations where you've resolved maintenance issues, so have some examples ready.
✨Understand Health and Safety Protocols
Since the role involves responding to health and safety calls, it's crucial to show that you understand the importance of these protocols. Brush up on relevant regulations and be ready to discuss how you would handle safety-related situations.
✨Express Your Commitment to Inclusion
Unite Students values diversity and inclusion. Be sure to convey your understanding of these principles and how you can contribute to creating an inclusive environment for both students and staff.
