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- Tasks: Assist with maintenance and repairs of client systems while learning on the job.
- Company: Join a dynamic team focused on providing top-notch engineering solutions across the UK.
- Benefits: Enjoy a company van, fuel card, food allowance, and hotel accommodation.
- Why this job: Gain hands-on experience, develop skills, and enjoy a supportive work culture.
- Qualifications: Basic understanding of electrical and mechanical principles; willingness to learn is key.
- Other info: Opportunity for promotion as you grow and prove your skills.
The predicted salary is between 24000 - 32000 £ per year.
Salary: £32,055 per annum
Hours: 47.5 per week
Travel: Nationwide travel to company sites (regionalization efforts where possible)
Benefits: Company van, fuel card, food allowance, hotel accommodation
Role Overview: The Junior Field Service Engineer is responsible for assisting with maintenance and repairs of client systems, including carriage wash plants, controlled emission toilet extraction plants, and fluid/fuel storage and dispensing systems within depots. The role involves learning on the job, adhering to safety standards, and providing excellent customer service while supporting senior engineers.
Key Responsibilities:
- Assist senior engineers with scheduled maintenance and reactive call-outs.
- Carry out basic repairs and maintenance under supervision.
- Ensure job sheets, work schedules, and site reports are completed accurately, signed by clients, and submitted daily.
- Comply with all relevant standards, including Railway Group Standards, Network Rail, and Train Operating Company Standards.
- Be the first point of contact with clients, demonstrating professionalism and good customer service.
- Book on and off-site with client representatives, ensuring proper procedures are followed.
- Always wear appropriate PPE when reporting for duty.
- Report accidents, incidents, or safety hazards immediately to supervisors.
- Maintain a functional company mobile phone and report any issues.
- Obtain authorization for additional hours in emergency situations.
- Keep the company vehicle in good condition and report any defects.
- Be "on-call" once competency is proven, as directed.
- Attend safety meetings and undertake other duties as reasonably required.
Qualifications & Competencies:
- Basic understanding of electrical and mechanical principles.
- Knowledge of the correct use of tools, equipment, and PPE.
- Valid PTS (Personal Track Safety) certificate within six months of employment.
- Willingness to learn, develop, and progress within the company.
- Good communication and customer service skills.
- Ability to adhere to safety procedures and company policies.
Development & Progression: The core aim for the Junior Engineer is to learn, improve, and develop skills with the opportunity for promotion within the business.
Contact Detail:
Shorterm Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific systems you'll be working on, such as carriage wash plants and fuel storage systems. Understanding these technologies will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with current or former field service engineers to gain insights into the role and company culture. This can provide you with valuable information that may help you stand out in your application process.
✨Tip Number 3
Demonstrate your commitment to safety by researching relevant safety standards and regulations. Being knowledgeable about these can show your dedication to maintaining a safe working environment, which is crucial for this role.
✨Tip Number 4
Prepare to discuss your customer service skills in detail. Since you'll be the first point of contact with clients, showcasing your ability to communicate effectively and handle customer interactions will be key in landing the job.
We think you need these skills to ace Junior Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to the Junior Field Service Engineer role. Emphasise any previous work with electrical or mechanical systems, customer service experience, and your willingness to learn.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you are interested in this position. Mention your understanding of the responsibilities and how your background aligns with the company's needs. Show enthusiasm for the opportunity to learn and develop.
Highlight Safety Awareness: Given the importance of safety in this role, make sure to mention any relevant safety training or certifications you have. If you have a PTS certificate or similar qualifications, be sure to include them prominently.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Shorterm Group
✨Show Your Willingness to Learn
As a Junior Field Service Engineer, demonstrating your eagerness to learn and develop is crucial. Be prepared to discuss how you have approached learning in the past and express your enthusiasm for gaining new skills on the job.
✨Highlight Your Customer Service Skills
Since you'll be the first point of contact with clients, it's important to showcase your customer service abilities. Share examples of how you've successfully interacted with customers or resolved issues in previous roles.
✨Understand Safety Standards
Familiarise yourself with relevant safety standards and procedures, as adherence to these is vital in this role. Be ready to discuss how you prioritise safety in your work and any experiences you have that relate to this.
✨Prepare for Technical Questions
Expect questions related to basic electrical and mechanical principles. Brush up on your technical knowledge and be ready to explain how you would approach maintenance and repairs under supervision.
