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For Companies At a Glance
- Tasks: Lead operations at a popular moorland hotel, focusing on customer service and events.
- Company: Join a well-established brewery and award-winning restaurant in the heart of Dartmoor.
- Benefits: Enjoy flexible salary, company pension, free food, uniform, and on-site parking.
- Why this job: Be part of a vibrant team in a beautiful location, making a real impact on guest experiences.
- Qualifications: Hospitality experience with management skills; passion for food, beverage, and events is essential.
- Other info: Rotational shifts include sleepovers; accommodation provided during duty management.
The predicted salary is between 36000 - 60000 £ per year.
My client operates two very popular moorland hotels and its own fabulous well-established brewery. This is a great opportunity to join an authentic hotel in the heart of Dartmoor offering good quality individual accommodation, award winning restaurant and very popular evening space.
Rewards & Benefits
- Salary flexible dependent on experience
- Company Pension
- Discounted or free food & uniform
- On-site parking
- Excellent training within this excellent independent group
Duties & Responsibilities
Working closely with the General Manager, you will work across all areas of the business supporting the operation and ensuring the highest level of customer service with a particular focus on food and beverage and the running of a range of events and weddings. This is a good quality destination hotel, bar and two rosette restaurant offering excellent locally sourced food, a good range of drinks and ales and well-appointed bedrooms and is popular with tourists and locals alike. You will work on a rotational basis and oversee all departments in the absence of the General Manager. You will need to do some sleep overs and duty management shifts where you will be provided with accommodation.
Candidate Requirements
To be considered for this position candidates should come from a hospitality ideally hotel background ideally with a good level of management experience. You will be hands on in your approach, with a real love of Food & Beverage and ideally Events as this is where you will focus the majority of your time. You will be a 'team player' and lead from the front. Candidates must be able to demonstrate their ability to lead others and have a commercial approach to their work with a genuine guest focus.
Operations Manager employer: TTW Recruitment
Contact Detail:
TTW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operations of the hotel and brewery. Understanding their unique offerings, especially in food and beverage, will help you demonstrate your genuine interest and knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of the hotel to gain insights into the company culture and operational challenges. This can provide you with valuable information that you can use to tailor your approach and show how you can contribute effectively.
✨Tip Number 3
Prepare to discuss your hands-on management style and provide examples of how you've successfully led teams in a hospitality setting. Highlighting your leadership skills will be crucial, as the role requires a strong team player who can lead from the front.
✨Tip Number 4
Research the local area and its clientele. Understanding the demographics and preferences of both tourists and locals can help you position yourself as someone who can enhance guest experiences and drive business success.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operations Manager position. Highlight key skills such as leadership, customer service, and a passion for food and beverage.
Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality management. Emphasise your hands-on approach, team leadership, and any specific achievements in food and beverage or event management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your love for the hospitality industry and how your background aligns with the values of the hotel and brewery.
Highlight Relevant Experience: In your application, provide examples of past experiences where you successfully led a team, managed events, or improved customer satisfaction. Use metrics where possible to demonstrate your impact.
How to prepare for a job interview at TTW Recruitment
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm for food and beverage, as well as events management, which are key areas for this role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss your hands-on approach and how you motivate others to achieve high standards of customer service, especially in a busy hotel environment.
✨Understand the Business
Research the hotel and brewery thoroughly before the interview. Familiarise yourself with their offerings, values, and customer base. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in past roles and how you resolved them, particularly in relation to managing events or handling customer complaints.
