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For Companies At a Glance
- Tasks: Lead operations at a popular moorland hotel, focusing on customer service and events.
- Company: Join a well-established brewery and award-winning restaurant in the heart of Dartmoor.
- Benefits: Enjoy flexible salary, company pension, free food, uniform, and on-site parking.
- Why this job: Be part of a vibrant team in a beautiful location, making a real impact on guest experiences.
- Qualifications: Hospitality experience with management skills; passion for food, beverage, and events is essential.
- Other info: Rotational shifts include sleepovers; accommodation provided during duty management.
The predicted salary is between 36000 - 60000 £ per year.
My client operates two very popular moorland hotels and its own fabulous well-established brewery. This is a great opportunity to join an authentic hotel in the heart of Dartmoor offering good quality individual accommodation, award winning restaurant and very popular evening space.
Rewards & Benefits
- Salary flexible dependent on experience
- Company Pension
- Discounted or free food & uniform
- On-site parking
- Excellent training within this excellent independent group
Duties & Responsibilities
Working closely with the General Manager, you will work across all areas of the business supporting the operation and ensuring the highest level of customer service with a particular focus on food and beverage and the running of a range of events and weddings. This is a good quality destination hotel, bar and two rosette restaurant offering excellent locally sourced food, a good range of drinks and ales and well-appointed bedrooms and is popular with tourists and locals alike. You will work on a rotational basis and oversee all departments in the absence of the General Manager. You will need to do some sleep overs and duty management shifts where you will be provided with accommodation.
Candidate Requirements
To be considered for this position candidates should come from a hospitality ideally hotel background ideally with a good level of management experience. You will be hands on in your approach, with a real love of Food & Beverage and ideally Events as this is where you will focus the majority of your time. You will be a 'team player' and lead from the front. Candidates must be able to demonstrate their ability to lead others and have a commercial approach to their work with a genuine guest focus.
Contact Detail:
TTW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the local area and the specific offerings of the hotels and brewery. Understanding the unique aspects of Dartmoor and what makes these establishments stand out will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in hotel management or food and beverage operations. Attend local events or join relevant online groups to connect with others who might provide insights or referrals.
✨Tip Number 3
Prepare to discuss your hands-on management style and provide examples of how you've successfully led teams in high-pressure environments. Highlight any specific achievements related to food and beverage service or event management.
✨Tip Number 4
Research the company culture and values of the hotel group. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is not only qualified but also a great fit for their team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in food and beverage operations. Use specific examples to demonstrate your leadership skills and customer service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your hands-on approach. Mention your experience with events and your ability to lead a team effectively.
Highlight Relevant Skills: In your application, emphasise skills such as team leadership, commercial awareness, and guest-focused service. These are crucial for the Operations Manager role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TTW Recruitment
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry, especially in food and beverage. Share specific experiences that highlight your enthusiasm and commitment to providing excellent customer service.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss your hands-on approach and how you motivate others to achieve high standards, particularly in a busy environment like a hotel or restaurant.
✨Understand the Business
Research the hotel and brewery thoroughly before the interview. Familiarise yourself with their offerings, values, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing events or resolving customer complaints. Think through potential scenarios and how you would apply your experience to ensure a positive outcome.
