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- Tasks: Maintain and improve critical systems for Mozilla's operations while mentoring others.
- Company: Join Mozilla, a non-profit tech company dedicated to making the internet better for everyone.
- Benefits: Enjoy generous bonuses, rich health coverage, and wellness days, plus a home office stipend.
- Why this job: Be part of a mission-driven team that prioritises user privacy and innovation in technology.
- Qualifications: 6+ years in DevOps or CloudOps with skills in Python, JavaScript, and IAM frameworks.
- Other info: Work in a dynamic environment with opportunities for continuous improvement and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for everyone.
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
The Role:
Mozilla is seeking a Staff Operations Engineer who will be responsible for maintaining and improving critical systems vital to the everyday operations of the enterprise! The person in this role will succeed in contributing to others’ success and seeking opportunities to collaborate for the collective benefit. Expectations of work for this position will vary from performing a task to being more involved by mentoring skills. This will be someone who enjoys working with a wide range of technologies, solutions, and experiences, passionately providing solutions to the immediate needs of the day while keeping an eye on the bigger picture.
What you’ll do:
- Be responsible for a comprehensive Identity Access Management (IAM) system which includes:
- Manage an Auth0 (Okta CIC) IdP Platform
- Support team members with integrations of various third-party OIDC/SAML connections
- Coordinate deployment, configuration, and lifecycle management of various resources and services in GCP and AWS
- Handle issuance of SSL/TLS certificates
- Administrate DNS and IPAM
- Be responsible for backup processes and disaster recovery strategies
- Contribute to all aspects of a project, including but not limited to leading, planning, testing, implementation, monitoring, and maintenance
- Lead multi-functional groups to identify, evaluate, and propose solutions for business problems.
- Function with a customer service mentality, addressing their needs in perspective of the macro outcome
- Roadmap and plan opportunities for continuous improvement
- Document status, process, procedures, etc., transparently, whereas anyone else can see who/what/when/where/why/how something was/should be done
- Lead independently in a dynamic environment
What you’ll bring:
- 6+ years of:
- Experience in DevOps, SRE, or CloudOps
- Proficiency in Python and JavaScript (NodeJS) programming languages
- Proficiency in Terraform, Serverless, Cloudformation and/or other IaC tools
- Experience with cloud computing such as AWS and GCP, including GCP Functions and/or Lambda
- 3+ years experience in Identity Access Management products and frameworks such as Auth0, OIDC, SAML, OAuth 2.0, and LDAP
- Rust programming language
- Platforms such as GKE, Kubernetes, and Cloud Run
- CI/CD pipelines such as Github Actions, AWS Codebuild, GCP Cloud Build, and Jenkins
- RDS and NoSQL database schemas and administration, such as DynamoDB and MySQL
- Monitoring and logging with services such as CloudWatch, Splunk, Stackdriver
- Infoblox DNS/IPAM appliance
- LDAP server administration
- Welcoming differences
- Being relationship-minded
- Practicing responsible participation
- Having grit
What you’ll get:
- Generous performance-based bonus plans to all eligible employees - we share in our success as one team
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
About Mozilla
When you work at Mozilla, you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online. We’re not a normal tech company. The things we create prioritise people and their privacy over profits. We exist to make the internet a healthier, happier place for everyone.
Staff Operations Engineer employer: Mozilla
Contact Detail:
Mozilla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff Operations Engineer
✨Tip Number 1
Familiarise yourself with Mozilla's mission and values. Understanding their commitment to making the internet better for everyone will help you align your answers during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your experience with Identity Access Management (IAM) systems, particularly with tools like Auth0 and OIDC/SAML connections. Be prepared to discuss specific projects where you've successfully implemented these technologies.
✨Tip Number 3
Highlight your proficiency in cloud platforms such as AWS and GCP. Discuss any relevant projects where you've managed resources or services in these environments, as this is crucial for the Staff Operations Engineer role.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills and ability to work collaboratively. Think of examples where you've led multi-functional teams or contributed to continuous improvement initiatives, as this aligns with the expectations of the role.
We think you need these skills to ace Staff Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in DevOps, SRE, or CloudOps. Emphasise your proficiency in Python and JavaScript, as well as any experience with IAM products like Auth0, OIDC, and SAML.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving the internet and how your skills align with Mozilla's mission. Mention specific projects or experiences that demonstrate your ability to lead and collaborate effectively.
Showcase Your Problem-Solving Skills: Provide examples of how you've identified and solved business problems in previous roles. Highlight your experience with cloud computing and any tools you've used for infrastructure as code (IaC) like Terraform or CloudFormation.
Demonstrate Cultural Fit: Mozilla values inclusivity and responsible participation. In your application, reflect on how you embody these values and how you can contribute to a welcoming and collaborative environment.
How to prepare for a job interview at Mozilla
✨Understand Mozilla's Mission
Before your interview, take some time to familiarise yourself with Mozilla's mission and values. They prioritise making the internet a better place for everyone, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Technical Skills
As a Staff Operations Engineer, you'll need to demonstrate your proficiency in relevant technologies. Be ready to discuss your experience with IAM systems, cloud platforms like AWS and GCP, and programming languages such as Python and JavaScript. Prepare examples of past projects where you successfully applied these skills.
✨Emphasise Collaboration
Mozilla values teamwork and collaboration. Highlight your experiences working in multi-functional teams and how you've contributed to collective success. Be ready to share specific examples of how you've mentored others or led projects that required cross-team cooperation.
✨Prepare for Problem-Solving Questions
Expect to face questions that assess your problem-solving abilities. Think about challenges you've encountered in previous roles, particularly related to operations or cloud management, and how you approached finding solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
