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- Tasks: Join our team to prepare guest rooms, serve meals, and create a welcoming atmosphere.
- Company: HF Holidays is a B Corp Certified brand with over 110 years of experience in walking holidays.
- Benefits: Enjoy tips, free uniform, holiday pay, gym discounts, and 24/7 health support.
- Why this job: Be part of a passionate team that values friendship, fun, and the great outdoors.
- Qualifications: Experience in hospitality is a plus, but a willingness to learn is essential.
- Other info: We promote equity and diversity, ensuring a fair application process for all.
Location: Nythfa House, Brecon, Powys, LD3 7NN
Contract: Part time – Seasonal
Salary: £12.21 per hour
Reporting to: Country House Manager
Other: Please note this is a Live Out role
Employee Benefits:
- Equal share of tips paid monthly
- Free Uniform
- 28 Days Holiday pro rata inclusive of bank holidays
- Pension Contributions
- Volunteer Day
- Group Life Assurance
- Cinema Discounts
- Online Shopping Discounts
- Cycle to work Scheme
- Discounted Gym Membership
- Virtual GP
- Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support on Mental Health, Relationships, Work, Stress, Bereavement, Finances, Childcare and much more
- Exclusive discounts on our holidays for you, your friends and family
- Annual familiarization visit at any of our country houses for you and your family
What will you be doing:
Working in our Nythfa Country House we provide a retreat for up to 43 guests who stay with us for guided or self-guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to.
About you:
We would love to hear from you if you have these essential skills:
- Experience in hospitality or the willingness to learn.
- Great communication skills and deliver great customer service.
- Ability to be part of a team and flexible to work evenings and weekends.
About HF Holidays:
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based remotely, at our Head Office in Hertfordshire and across our 15 country houses located in some of the UK’s best-loved national parks and National Landscapes.
Our Application Process:
To ensure a fair and unbiased evaluation process, we welcome candidates to submit their CVs without including personal identifying information, such as name, gender, age, race, religion, or any other factors that may reveal their identity. This practice aligns with our commitment to fostering equal opportunities for all applicants. If successful, you will be invited to an online / face-to-face interview with our House Manager.
Equity and Diversity:
We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. HF Holiday’s has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination; We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out under the Equalities Act 2010 or any other characteristic protected by law. HF Holidays also provides reasonable adjustments to qualified individuals with disabilities in accordance with applicable laws. We are a member of the Business Disability Forum, a Disability Confident Employer and we operate the Guaranteed Interview Scheme to those candidates who meet our essential criteria. If you need to enquire about a reasonable adjustment, need assistance with completing the application process or wish to be interviewed under the Guaranteed Interview scheme, please email recruitment@hfholidays.co.uk or call us on (0) 7918 652114 where a member of our Resourcing Team will be happy to help you.
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Team Member
✨Tip Number 1
Familiarise yourself with the values and mission of HF Holidays. Understanding their commitment to hospitality and the great outdoors will help you align your answers during the interview, showcasing your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your conversations. Even if it's informal, sharing specific examples can demonstrate your ability to create a welcoming atmosphere for guests.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, showing your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Practice your communication skills before the interview. Being able to convey your thoughts clearly and confidently will be crucial, especially since you'll be interacting with guests and team members regularly.
We think you need these skills to ace Part Time Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Part Time Team Member position. Tailor your application to highlight relevant experience in hospitality or customer service.
Craft a Tailored CV: Create a CV that emphasises your experience in hospitality, communication skills, and ability to work as part of a team. Use bullet points to make it easy to read and ensure it aligns with the job requirements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the team at HF Holidays.
Follow Application Guidelines: Ensure your application adheres to the guidelines provided by HF Holidays, such as submitting your CV without personal identifying information. This shows your understanding of their commitment to equity and diversity.
How to prepare for a job interview at leisurejobs
✨Show Your Hospitality Experience
If you have any previous experience in hospitality, make sure to highlight it during the interview. Share specific examples of how you've provided excellent customer service or contributed to a positive guest experience.
✨Demonstrate Team Spirit
Since this role requires working closely with others, be prepared to discuss your ability to work as part of a team. Share instances where you've collaborated effectively with colleagues to achieve a common goal.
✨Be Ready for Flexibility
The job may require working evenings and weekends, so express your willingness to be flexible with your schedule. This shows that you're committed to meeting the needs of the guests and the team.
✨Communicate Clearly
Great communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, and be ready to answer questions about how you would handle various guest interactions.
