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For Companies At a Glance
- Tasks: Lead logistics admin tasks, ensuring smooth delivery coordination and inventory management.
- Company: Join Pure White Lines, a company focused on improving logistics efficiency and customer satisfaction.
- Benefits: Enjoy a full-time role with a structured schedule and opportunities for process improvement.
- Why this job: Be part of a dynamic team that bridges sales and warehouse operations, enhancing client experiences.
- Qualifications: Proactive, detail-oriented individuals with strong communication skills are encouraged to apply.
- Other info: Work hours are Monday to Friday, 7 AM - 4 PM, with a one-hour lunch break.
The predicted salary is between 28800 - 43200 £ per year.
The role requires a proactive and detail-oriented Warehouse & Logistics Administration Manager to lead the administrative and process management functions within our logistics operations. This role is vital for ensuring smooth, efficient, and customer-focused operations across delivery coordination, inventory management, and administrative logistics support.
The role is key in improving Pure White Lines poor logistics record. It provides a bridge between Sales and the warehouse, and is integral to keep the orders flowing efficiently out of the warehouse. It ensures that the warehouse team are kept on target and on the warehouse floor rather than in a more office-based role.
Key Responsibilities:
- Logistics & Delivery Coordination: Plan and organise weekly delivery runs to optimise routes and ensure timely order fulfillment. Liaise with courier and freight providers to schedule pickups, resolve delivery issues, and monitor service quality for both national and international orders. Print and manage packing labels for all outgoing shipments, ensuring accuracy and adherence to courier guidelines.
- Client & Communication Management: Call clients to confirm delivery details, resolve queries, and handle logistics-related concerns. Monitor and manage the logistics email inbox, ensuring prompt responses and appropriate follow-up. Resolve escalated delivery-related customer complaints in collaboration with the customer service team.
- Administrative Operations: Oversee the flow of goods through the logistics process, from order intake to dispatch and delivery confirmation. Manage the full returns process, including coordinating collection, restocking, refund processing (via accounts), and client communication. Conduct regular website audits to ensure product availability, delivery information, and stock status are accurate. Maintain accurate documentation, including shipping manifests, invoices, and returns paperwork.
- Inventory & Compliance: Conduct regular inventory checks and stock reconciliations, reporting and investigating any discrepancies. Maintain warehouse health & safety records and assist with audit preparation.
- Process Improvement & Team Coordination: Develop and update standard operating procedures (SOPs) for logistics and administrative tasks. Coordinate schedules for administrative and dispatch staff, ensuring adequate coverage during peak times and holidays.
- Performance Monitoring & Reporting: Track key logistics and operational KPIs, such as order accuracy, on-time delivery rate, and return rates. Prepare regular reports and dashboards for management to support strategic decision-making.
- System Oversight: Ensure smooth operation of logistics and warehouse management systems (WMS), label printers, and related tools. Collaborate with IT or technical support to resolve system issues and ensure workflow continuity.
- Sales & Warehouse Liaison: Provide a seamless liaison between sales and warehouse, to ensure that any errors, such as damaged stock or wrong stock checks, are resolved and rectified.
Working Hours: Monday to Friday, 7:00 AM - 4:00 PM, with one hour (unpaid) lunch break.
Contact Detail:
Pure White Lines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Administrator
✨Tip Number 1
Familiarise yourself with logistics software and tools commonly used in the industry. Being knowledgeable about warehouse management systems (WMS) and inventory tracking can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the logistics field, especially those who have experience in warehouse administration. Attend industry events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved logistics processes in previous roles. Highlighting your problem-solving skills and ability to enhance efficiency will resonate well with hiring managers.
✨Tip Number 4
Research Pure White Lines and their logistics challenges. Understanding their current issues and being able to suggest tailored solutions during your interview can demonstrate your proactive approach and genuine interest in the role.
We think you need these skills to ace Logistics Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Logistics Administrator position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Targeted CV: Create a CV that emphasises your relevant experience in logistics and administration. Use keywords from the job description, such as 'delivery coordination', 'inventory management', and 'client communication' to make your application stand out.
Write a Compelling Cover Letter: In your cover letter, explain why you are passionate about logistics and how your proactive approach can improve operations. Mention specific examples from your past roles that demonstrate your ability to manage logistics processes effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Logistics Administrator role.
How to prepare for a job interview at Pure White Lines
✨Know the Logistics Inside Out
Familiarise yourself with logistics terminology and processes. Understand how delivery coordination, inventory management, and client communication play a role in the overall efficiency of operations. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've resolved delivery issues or improved logistics processes in previous roles. Highlight your proactive approach and ability to think on your feet, as this is crucial for the role.
✨Emphasise Communication Abilities
Since the role involves liaising with clients and coordinating with various teams, showcase your strong communication skills. Be ready to explain how you handle customer queries and complaints effectively, ensuring client satisfaction.
✨Demonstrate Attention to Detail
As a Logistics Administrator, attention to detail is key. Prepare to discuss how you ensure accuracy in documentation, manage packing labels, and conduct inventory checks. Providing examples of how you've maintained high standards in your previous roles will set you apart.
