At a Glance
- Tasks: Lead the design and delivery of innovative ServiceNow solutions for clients.
- Company: Alcor Solutions drives digital transformation through ServiceNow, focusing on innovation and customer excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for continuous learning and professional growth.
- Why this job: Be a trusted advisor, shaping impactful solutions while collaborating with diverse teams.
- Qualifications: 8+ years in IT, 5+ years in ServiceNow, and relevant certifications required.
- Other info: This role does not offer visa sponsorship at this time.
The predicted salary is between 48000 - 84000 £ per year.
Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and high-performing solutions.
Key Responsibilities
- Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery.
- Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps.
- Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints.
- Guide development teams in Agile/Scrum environments and ensure solution alignment with best practices and platform standards.
- Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption.
- Own and evolve estimation models, technical collateral, and reusable solution assets.
- Serve as a hands-on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams.
- Provide technical leadership in proposal development and participate in orals, solution reviews, and customer roadmap discussions.
- Act as a resident architect for strategic accounts as needed, supporting long-term customer success.
Required Qualifications
- 8+ years of total IT experience with at least 5+ years of deep hands-on ServiceNow experience.
- Proven delivery expertise in at least two or more major ServiceNow product lines (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM).
- Strong architectural understanding of the ServiceNow platform, with ability to lead the end-to-end technical solution lifecycle.
- Experience leading Agile implementations; ideally 3–4 years practicing Scrum in a professional services setting.
- Exceptional communication and stakeholder management skills, with demonstrated ability to advise on technical trade-offs and risks.
- Minimum of two current ServiceNow Certified Implementation Specialist (CIS) certifications and Certified System Administrator (CSA) required.
- Bachelor’s Degree or higher in Computer Science, Information Systems, Engineering, or related field.
Preferred Qualifications
- Experience with large-scale ServiceNow transformations or enterprise platform adoption programs.
- Familiarity with integrations, custom app development, and multi-instance architecture.
- Prior experience serving as a trusted technical advisor in both pre-sales and delivery phases.
Why Alcor? At Alcor Solutions, we empower digital transformation through ServiceNow. Join a dynamic, growing team where innovation, continuous learning, and delivering customer excellence are at the core of what we do. This role does not offer visa sponsorship at this time.
ServiceNow Architect (,, United Kingdom) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect (,, United Kingdom)
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend local meetups or online webinars to connect with others in the field. This can help you gain insights into the latest trends and potentially lead to referrals.
✨Tip Number 2
Showcase your hands-on experience with ServiceNow during interviews. Be prepared to discuss specific projects where you've led architectural decisions or implemented solutions. Real-world examples will demonstrate your expertise effectively.
✨Tip Number 3
Familiarise yourself with Alcor Solutions' recent projects and case studies. Understanding their approach and success stories will allow you to tailor your discussions and show how you can contribute to their goals.
✨Tip Number 4
Prepare for client-facing scenarios by practising your communication skills. As a ServiceNow Architect, you'll need to convey complex technical concepts clearly to non-technical stakeholders, so role-playing these situations can be beneficial.
We think you need these skills to ace ServiceNow Architect (,, United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience with ServiceNow, especially your hands-on work with the specific product lines mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the ServiceNow platform and how your skills align with the role. Mention specific projects where you've demonstrated architectural leadership and stakeholder management.
Showcase Certifications: Clearly list your ServiceNow certifications, particularly the Certified Implementation Specialist and Certified System Administrator. This will demonstrate your qualifications and commitment to the platform.
Prepare for Technical Questions: Anticipate technical questions related to ServiceNow architecture and Agile methodologies. Be ready to discuss your experience leading implementations and how you've navigated technical trade-offs in past projects.
How to prepare for a job interview at Placed
✨Showcase Your ServiceNow Expertise
Make sure to highlight your hands-on experience with ServiceNow, especially in the product lines mentioned in the job description. Be prepared to discuss specific projects where you led the design and delivery of solutions, demonstrating your architectural understanding.
✨Prepare for Client-Facing Scenarios
Since the role involves leading client workshops, practice articulating how you would translate business goals into technical solutions. Think of examples where you've successfully engaged with clients to identify their requirements and deliver tailored architecture blueprints.
✨Emphasise Agile Experience
Given the importance of Agile methodologies in this role, be ready to discuss your experience leading Agile implementations. Share specific instances where you guided development teams in Scrum environments and ensured alignment with best practices.
✨Demonstrate Communication Skills
Exceptional communication is key for this position. Prepare to showcase your stakeholder management skills by discussing how you've advised on technical trade-offs and risks in previous roles. Use examples that illustrate your ability to convey complex information clearly.