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- Tasks: Join our team as an Electrician, delivering responsive repairs and ensuring homes are safe and functional.
- Company: The Guinness Partnership is dedicated to providing great homes and exceptional service in the community.
- Benefits: Enjoy a competitive salary, generous holiday allowance, company vehicle, and healthcare cashback plan.
- Why this job: Make a real impact in people's lives while working in a supportive, customer-focused environment.
- Qualifications: Must have NVQ Level 3 in your trade and experience in customer service, ideally in social housing.
- Other info: Full-time role with out-of-hours callout on a rota basis, paid at £525 per week.
The predicted salary is between 38000 - 52000 £ per year.
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; places where our residents are proud to live.
We are looking for an Electrician to join our London team to support with the delivery of responsive repairs. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be covering Kensington, Chelsea and the surrounding areas. This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which is paid at £525 per week.
We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Electrician, but you will also have great customer service skills, a willingness to go the extra mile to get the job done. The successful candidate will live near Kensington or Chelsea to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.
Key essential requirements of the role:
- You must be able to demonstrable competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
- NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £45,299 per annum.
- Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday.
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
- Company vehicle and fuel card for business use.
- Out of hours call out rota at £525 per week on call.
- Healthcare Cashback Plan.
- Pension Contributions – up to 9% matching contributions.
- 3 x Life Assurance.
- Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
The advertised salary includes a Local Job Supplement of £4000 and a Market Supplement of £2,500.
Electrician - Hackney employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrician - Hackney
✨Tip Number 1
Familiarise yourself with the specific areas you'll be covering, like Kensington and Chelsea. Knowing the local area can help you navigate quickly to customer locations, which is crucial for a role that requires timely responses.
✨Tip Number 2
Brush up on your customer service skills. Since this role emphasises great service, think of examples from your past experiences where you went the extra mile for a customer. Be ready to discuss these during any interviews.
✨Tip Number 3
Make sure you're well-versed in health and safety guidelines related to electrical work. Being able to demonstrate your knowledge in this area will show that you take safety seriously, which is essential for the role.
✨Tip Number 4
Prepare to discuss your multi-trade skills. The job requires competence in various trades beyond just electrical work, so be ready to highlight your experience in plumbing, tiling, and other relevant areas.
We think you need these skills to ace Electrician - Hackney
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Electrician, particularly in responsive repairs and customer service. Include specific examples of your work in social housing or similar environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Emphasise your customer service skills and your ability to work independently while achieving targets.
Highlight Relevant Qualifications: Clearly state your NVQ Level 3 (City & Guilds) Trade Qualification or any equivalent recognised competency. Mention any additional skills like plumbing, tiling, or mould treatment that are relevant to the job.
Showcase Your Location and Availability: Since the role requires timely access to customer locations, mention your proximity to Kensington or Chelsea. Also, confirm your willingness to participate in the out-of-hours callout rota.
How to prepare for a job interview at The Guinness Partnership
✨Showcase Your Technical Skills
Be prepared to discuss your experience and qualifications in detail, especially your NVQ Level 3 or equivalent. Highlight specific projects where you've demonstrated your electrical skills and any multi-trade abilities, such as plumbing or tiling.
✨Emphasise Customer Service
Since this role requires excellent customer service skills, think of examples where you've gone the extra mile for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your time and tasks effectively. Share examples of how you've worked independently, met deadlines, and followed procedures to achieve targets in previous roles.
✨Know the Company and Its Values
Research The Guinness Partnership and understand their mission of providing great homes and services. Be ready to express how your values align with theirs and why you're passionate about working in the social housing sector.
