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For Companies At a Glance
- Tasks: Support retail stores with stock control, investigations, and general administration tasks.
- Company: Join Trespass, a leading outdoor retailer dedicated to customer satisfaction.
- Benefits: Enjoy 30 days holiday, corporate discounts, relaxed dress code, and free parking.
- Why this job: Be part of a collaborative team making a real impact in retail operations.
- Qualifications: Proficiency in Microsoft Excel, strong communication skills, and attention to detail required.
- Other info: Flexible working environment with opportunities for personal initiative and project management.
The predicted salary is between 28800 - 42000 £ per year.
Reports to: Facilities/Compliance Manager
Location: Glasgow, office based
Salary: Dependent on experience
Hours: 42.5 hours per week (8.30am to 5.30pm)
Role Overview
With a service-oriented mind-set and the customer’s best interest at heart, as a Retail Support Analyst you will be responsible for supporting our retail stores across the United Kingdom. You will join a team where your role will be vital to the success of the operation so being collaborative is essential.
Could you be who we are looking for?
- Do you enjoy being able to use your initiative to run projects and identify opportunities through new tasks?
- Are you self-driven with a can-do attitude?
- Do you have a passion for helping out others?
- Are you proficient in working with Microsoft Systems, more specifically Excel?
- Are you a strong communicator with the ability to influence both verbally and written?
- Do you pride yourself in having a good attention to detail?
- Do you enjoy working in a busy team?
- Are you open to change and happy to work in a flexible environment?
What does a typical day sound like?
- You will offer retail stores fast, consistent and high-quality support.
- You will carry out stock take investigations.
- You will be responsible for updating stock batch records.
- You will support with stock control issues.
- You will record transfer discrepancies.
- You will input uniform stock adjustments.
- You will allocate expense codes.
- You will record any theft issues.
- You will carry out filing and any general administration tasks.
- Plus any other ad-hoc things within the Retail Support team.
Working for Trespass
- You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to.
- Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors.
- Relaxed dress code.
- Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee!
- Full access to our fantastic Employee Assistance Programme and much more!
We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply.
Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Support Analyst
✨Tip Number 1
Familiarise yourself with the retail industry and the specific challenges it faces. Understanding the dynamics of retail operations will help you demonstrate your knowledge during interviews and show how you can contribute to the team.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as proficiency in this area is crucial for the role. Consider taking an online course or practicing with real data sets to enhance your ability to analyse and present information effectively.
✨Tip Number 3
Prepare examples of past experiences where you've successfully collaborated with a team or resolved issues. Being able to share these stories will highlight your teamwork and problem-solving skills, which are essential for a Retail Support Analyst.
✨Tip Number 4
Research Trespass as a company, including their values and culture. Tailoring your conversation to align with their mission will show that you're genuinely interested in being part of their team and can help you stand out during the interview process.
We think you need these skills to ace Retail Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Support Analyst role. Emphasise your proficiency in Microsoft Excel and any previous roles where you demonstrated strong communication and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting retail operations. Mention specific examples of how you've used your initiative in past roles and how you can contribute to the team at Trespass.
Highlight Team Collaboration: In your application, emphasise your ability to work collaboratively within a team. Provide examples of how you've successfully worked with others to achieve common goals, as this is essential for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Retail Support Analyst position.
How to prepare for a job interview at Job Traffic
✨Show Your Customer-Centric Mindset
As a Retail Support Analyst, your role revolves around supporting retail stores. Be prepared to discuss how you've previously prioritised customer needs and provided excellent service. Share specific examples that highlight your service-oriented approach.
✨Demonstrate Initiative and Problem-Solving Skills
This role requires you to identify opportunities and run projects. Think of instances where you've taken the initiative to solve problems or improve processes. Highlight your ability to work independently and drive results.
✨Highlight Your Microsoft Excel Proficiency
Since the job requires proficiency in Microsoft Systems, especially Excel, be ready to discuss your experience with data analysis, stock control, and any relevant tools or functions you've used. If possible, mention specific projects where you've utilised these skills.
✨Communicate Clearly and Effectively
Strong communication is key for this position. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've influenced others in previous roles, both verbally and in writing, to demonstrate your communication prowess.
