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- Tasks: Join our vibrant team as a Food and Beverage Assistant, delivering top-notch hospitality.
- Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting growth plans.
- Benefits: Enjoy special hotel rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a supportive community that values your hard work and offers clear progression.
- Qualifications: Bring your positive energy and can-do attitude; no prior experience needed!
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
Be Yourself - Be a Bold Team Player - Be Leonardo
As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you're our ideal Food & Beverage Assistant, you will:
- Be yourself! Share your positive energy with guests and your team
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude
- Be confident in speaking with guests and the team - we love building a good rapport
Why come join us? We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional!
Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there's never been a more exciting time to come join us!
Contact Detail:
Leonardo Hotel Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food and Beverage Assistant
✨Tip Number 1
Show your personality! When you meet with the hiring team, let your warm and friendly nature shine through. They’re looking for someone who can connect with guests, so be sure to share your enthusiasm for hospitality.
✨Tip Number 2
Demonstrate your teamwork skills. Since this role involves working closely with others, think of examples from your past experiences where you successfully collaborated with a team to achieve a common goal.
✨Tip Number 3
Prepare to discuss your can-do attitude. Be ready to share specific instances where you tackled challenges head-on or went above and beyond to ensure a great experience for customers.
✨Tip Number 4
Research the company culture. Familiarise yourself with Leonardo Hotels' values and community spirit. This will help you align your answers with what they value most in their team members.
We think you need these skills to ace Casual Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.
Highlight Relevant Experience: Emphasise any previous experience in hospitality or customer service roles. Mention specific tasks you performed and how they relate to the responsibilities of the Food and Beverage Assistant position.
Demonstrate Team Spirit: Since teamwork is crucial in this role, include examples of how you've successfully worked as part of a team in the past. This could be through group projects, previous jobs, or volunteer work.
Express Your Enthusiasm: Let your passion for hospitality shine through in your application. Explain why you want to work at Leonardo Hotels specifically and how you align with their values of being bold and a team player.
How to prepare for a job interview at Leonardo Hotel Exeter
✨Show Your Personality
As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview, as this role is all about creating a welcoming atmosphere for guests.
✨Demonstrate Team Spirit
This position requires you to work closely with a vibrant team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to be a bold team player.
✨Highlight Your Customer Service Skills
Since you'll be interacting with guests regularly, it's important to emphasise your customer service experience. Share specific instances where you've gone above and beyond to ensure a great experience for customers.
✨Prepare for a Fast-Paced Environment
The role can be busy, so demonstrate your ability to thrive under pressure. Discuss any experiences you've had in fast-paced settings and how you managed to stay organised and efficient while delivering excellent service.
