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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Hotel Du Vin offers luxury stays in stylish hotels across the UK, known for hospitality and fine dining.
- Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and a wellness programme.
- Why this job: Be part of a vibrant team, make a difference, and grow your career with apprenticeship opportunities.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
- Other info: Work with eco-friendly practices and enjoy complimentary stays on your work anniversaries.
Working as part of the Housekeeping team, you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests' expectations of a perfect night's stay.
As a Room Attendant, you will be interacting with our Guests, so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Hotel Du Vin machine, ensuring all bedrooms are clean and tidy for our guests' arrival and continued stays.
You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired, earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided. Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression, and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Access to Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Hotel Du Vin
✨Tip Number 1
Familiarise yourself with Hotel Du Vin's values and standards. Understanding their commitment to luxury and hospitality will help you align your approach during the interview, showcasing how you can contribute to their high standards.
✨Tip Number 2
Prepare to discuss your flexibility and willingness to work varied shifts. Since the role requires adaptability, highlighting your availability and eagerness to take on different hours can set you apart from other candidates.
✨Tip Number 3
Showcase your interpersonal skills during any interactions. As a Room Attendant, you'll be engaging with guests, so demonstrating your ability to communicate effectively and positively can make a strong impression.
✨Tip Number 4
Express your enthusiasm for learning and development. Mentioning your interest in the apprenticeship programme can indicate your long-term commitment to the company and your desire to grow within the hospitality industry.
We think you need these skills to ace Room Attendant, Hotel Du Vin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail and ability to work independently, as these are key traits for a Room Attendant.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the hotel. Mention your positive attitude and willingness to learn, as well as your understanding of the importance of cleanliness and guest satisfaction.
Showcase Communication Skills: Since conversational English is essential, consider including examples of past experiences where you effectively communicated with guests or team members. This will demonstrate your ability to interact positively with others.
Highlight Flexibility: Mention your availability and willingness to work flexible hours, as this is a requirement for the position. If you can accommodate different shift times, make sure to state that clearly in your application.
How to prepare for a job interview at Hotel Du Vin
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Share specific examples that highlight your meticulous nature.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to engage in a friendly conversation during the interview to demonstrate your ability to connect with guests.
✨Express Your Positive Attitude
Hotel Du Vin values a positive attitude and a desire to make a difference. Be sure to convey your enthusiasm for the role and your willingness to contribute to the team. Share stories that reflect your upbeat personality and how you handle challenges with a smile.
✨Be Open About Flexibility
Flexibility is key in this role, so be honest about your availability and willingness to adapt to different shift patterns. Discuss any previous experiences where you had to adjust your schedule and how you managed it, showing that you're a team player who can accommodate the hotel's needs.
