Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a commitment to outstanding service.
- Benefits: Enjoy perks like a private GP helpline, gym discounts, and flexible benefits tailored to your needs.
- Why this job: Be part of a fun, inclusive team that values individuality and offers great career development opportunities.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication and math skills.
- Other info: Participate in social events like pub quizzes and football tournaments while enjoying a fantastic work culture.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
What we offer:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Contact Detail:
Genting Casinos UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier
✨Tip Number 1
Brush up on your game knowledge! Make sure you're well-versed in the rules and strategies of blackjack, roulette, poker, and baccarat. This will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills! Think of examples from your past experiences where you provided exceptional service or handled difficult situations with grace. Being able to articulate these stories can set you apart from other candidates.
✨Tip Number 3
Prepare for a flexible schedule! Since the role requires working various shifts, be ready to discuss your availability openly. Highlighting your willingness to work nights and weekends can demonstrate your commitment to the position.
✨Tip Number 4
Familiarise yourself with Genting Casinos' values and culture. Understanding their commitment to diversity and inclusion can help you align your responses during the interview, showing that you’re a great fit for their team.
We think you need these skills to ace Experienced Croupier
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a croupier, focusing on the specific games you have dealt, such as blackjack, roulette, poker, or baccarat. Include any relevant certifications, like your Personal Functional License (PFL), and emphasise your customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the casino industry. Mention your quick mathematical ability and strong communication skills, and explain how these will contribute to providing an enjoyable gaming experience for customers.
Highlight Relevant Experience: In your application, be sure to detail your previous roles in the casino environment. Discuss your responsibilities, particularly those related to game security and customer interaction, to demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a croupier.
How to prepare for a job interview at Genting Casinos UK Ltd.
✨Show Off Your Game Knowledge
Make sure to brush up on the rules and strategies of the games you'll be dealing, like blackjack, roulette, poker, and baccarat. Being able to discuss these confidently will demonstrate your expertise and passion for the role.
✨Highlight Your Customer Service Skills
Since providing an enjoyable gaming experience is key, prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Quick Mathematical Ability
As a croupier, you'll need to calculate bets quickly and accurately. During the interview, you might be asked to perform some quick calculations, so practice doing this under pressure to show you're up to the task.
✨Be Ready for Shift Flexibility Questions
The job requires flexibility with shifts, including nights and weekends. Be prepared to discuss your availability and willingness to work varied hours, as this will show your commitment to the role.
