Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide tech support, troubleshoot issues, and assist with IT projects.
- Company: Join a dynamic firm focused on global support for staff.
- Benefits: Enjoy flexible working, training opportunities, and a collaborative environment.
- Why this job: Be the go-to tech guru and make a real impact on your colleagues' productivity.
- Qualifications: No specific experience required; just a passion for technology and problem-solving.
- Other info: Flexibility is key; you'll cover for colleagues and learn on the job.
The predicted salary is between 24000 - 36000 £ per year.
The IT Technician will work closely with all staff to maintain and support all fee earners globally. In this role, you will be the first point of contact for our employees, providing prompt and effective technical support for a range of IT issues.
Main Duties & Responsibilities
- Provide technical support:
- Diagnose and resolve hardware issues (desktops, laptops, printers, peripherals).
- Troubleshoot software issues (Microsoft Office Suite, operating systems, common applications).
- Resolve network connectivity problems (Wi-Fi, DNS, LAN).
- Basic Entra administration (password and MFA resets).
- Assist with mobile device support (iOS and Android).
Flexibility
The firm places great importance on flexibility of approach, and on the need to cover for colleagues in your department and others as necessary.
Information Technology Technician employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Technician
✨Tip Number 1
Familiarise yourself with common IT issues and solutions, especially those related to hardware and software that the company uses. Being able to demonstrate your knowledge during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. This will help illustrate your ability to handle the responsibilities of the role effectively.
✨Tip Number 3
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide insights into the company culture and the specific challenges faced in the IT department, which can be invaluable during your interview.
✨Tip Number 4
Stay updated on the latest trends and technologies in IT support. Mentioning recent developments or tools during your conversation can demonstrate your commitment to continuous learning and adaptability.
We think you need these skills to ace Information Technology Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with hardware and software troubleshooting. Include specific examples of how you've resolved technical issues in the past.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to provide effective technical support and your experience with various IT systems, as well as your flexibility in adapting to different work environments.
Showcase Technical Skills: List your technical skills clearly, focusing on those mentioned in the job description such as Microsoft Office Suite, network connectivity, and mobile device support. This will help demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician.
How to prepare for a job interview at LinkedIn
✨Show Your Technical Skills
Be prepared to discuss your experience with diagnosing and resolving hardware and software issues. Bring examples of past problems you've solved, especially those related to Microsoft Office Suite and network connectivity.
✨Demonstrate Your Communication Skills
As the first point of contact for technical support, effective communication is key. Practice explaining complex technical concepts in simple terms, as you may need to assist staff who aren't tech-savvy.
✨Highlight Your Flexibility
The role requires a flexible approach to cover for colleagues. Be ready to share examples of how you've adapted to changing situations or taken on additional responsibilities in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot an issue on the spot, demonstrating your thought process and technical knowledge.
