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- Tasks: Lead and manage activities in fitness, group exercise, and family departments.
- Company: Join Europe's top premium health and wellness group.
- Benefits: Enjoy free club membership, discounts, and career advancement opportunities.
- Why this job: Be part of a thriving culture that values teamwork and personal growth.
- Qualifications: Experience in managing operational services and strong communication skills required.
- Other info: Act as Duty Manager and empower your team to deliver exceptional member experiences.
The predicted salary is between 30010 - 35770 £ per year.
£30,010- £35,770
Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Activities Manager to join our team!
As Activities Manager, you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club. We take pride in the service we offer our members, so selecting the right team is key. You will lead the recruitment, training and empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exceptional experience to our members. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As Activities Manager, we are looking for someone who:
- Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Overall great communication and collaboration skills.
- Experience of financial planning and management.
- A passion for customer service.
Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!
Solihull Cranmore
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities Manager
✨Tip Number 1
Familiarise yourself with the specific activities and services offered at our clubs. Understanding the nuances of fitness, group exercise, and family activities will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or projects. Be ready to share specific examples that highlight your ability to motivate and empower others.
✨Tip Number 4
Prepare to discuss your approach to customer service and how you would enhance the member experience. Think about innovative ideas you could bring to the role that align with our commitment to exceptional service.
We think you need these skills to ace Activities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing operational service delivery facilities. Emphasise your leadership skills and any specific achievements in previous roles that align with the responsibilities of an Activities Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead diverse teams. Mention specific examples of how you've successfully managed activities or operations in similar environments.
Highlight Relevant Skills: In your application, clearly outline your communication and collaboration skills, as well as your experience with financial planning and management. Use bullet points for clarity and impact.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to join a leading health and wellness group. Discuss how you can contribute to creating a thriving and inclusive culture within the club.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
As an Activities Manager, your love for customer service should shine through. Be prepared to share examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and leading operations. Discuss specific instances where you successfully motivated your team or improved service delivery, as this role requires strong leadership capabilities.
✨Prepare for Financial Discussions
Since the job involves financial planning and management, brush up on your knowledge of budgeting and financial metrics. Be ready to discuss how you've managed budgets in the past and any strategies you've implemented to improve financial performance.
✨Emphasise Communication and Collaboration
Effective communication is key in this role. Prepare to talk about how you've fostered collaboration among different departments and how you handle conflicts or challenges within a team setting.
