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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with sales and stock control.
- Company: Join Winemark, a leading retailer known for its exceptional customer experience.
- Benefits: Enjoy a full-time permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team in a fun environment while learning about wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Apply by 21/06/2025 to kickstart your career in retail!
The predicted salary is between 24000 - 36000 £ per year.
Location: Westbourne, Lisburn
Contract Type: Full-Time Permanent
Closing Date: 21/06/2025
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience - Essential
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience - Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Contact Detail:
IrishJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Westbourne, Lisburn
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially wines. Having a good understanding of different types of wine and their characteristics will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily focuses on providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories in your conversations with us.
✨Tip Number 3
Showcase your ability to work as part of a team. Prepare to discuss how you've collaborated with colleagues in previous roles, as teamwork is essential in a retail environment. Highlight any specific achievements that resulted from effective teamwork.
✨Tip Number 4
Demonstrate your enthusiasm for the role. A positive attitude can set you apart from other candidates. When speaking with us, express your genuine interest in working at Winemark and your motivation to contribute to the team's success.
We think you need these skills to ace Sales Advisor - Westbourne, Lisburn
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise your previous retail experience, particularly any roles where you provided excellent customer service or handled stock control. Use specific examples to demonstrate your ability to meet the company's standards.
Showcase Communication Skills: Since effective communication is essential for this role, include examples of how you've successfully interacted with customers in the past. Mention any relevant training or experiences that showcase your verbal and written communication abilities.
Express Enthusiasm: Convey your passion for customer service and sales in your application. A positive attitude and a 'can do' approach are key traits for this role, so make sure to reflect that in your writing.
How to prepare for a job interview at IrishJobs
✨Know Your Products
Familiarise yourself with the products available in the store, especially wines. Being able to discuss different types and their characteristics will impress your interviewers and show your commitment to customer service.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you identified customer needs and exceeded their expectations, as this is crucial for a Sales Advisor role.
✨Showcase Your Team Spirit
Be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve sales targets or improve store operations.
✨Dress to Impress
Make sure to present yourself well during the interview. A clean and professional appearance reflects your understanding of the importance of good standards in retail, which is essential for this position.
