At a Glance
- Tasks: Lead a team of Software Consultants while providing expert technical advice to customers.
- Company: Join a specialist organisation innovating in the timber construction market.
- Benefits: Enjoy a competitive salary, bonuses, and a field-based role with travel opportunities.
- Why this job: Be part of a dynamic team focused on innovation and customer success in a fast-evolving sector.
- Qualifications: 3+ years in technical software implementation and strong customer-facing experience required.
- Other info: Opportunity for personal development and professional progression in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK – Field-Based with National Travel
Salary: Competitive + Bonus + Benefits
About the Role:
We are proud to be recruiting for a Software Consultant Team Leader on behalf of a specialist organisation supporting the timber construction market. This is an exciting opportunity for a technically strong and customer-focused professional to take a leadership role within a highly innovative business.
In this role, you will act as a key technical advisor and player-manager, leading a small team of Software Consultants while delivering exceptional service to a customer base of timber fabricators. You will be responsible for growing and supporting both existing and new customer relationships by providing consultancy, onboarding, demonstrations, and technical guidance. You will also collaborate closely with commercial, development, and innovation teams, influencing wider business strategy and ensuring the software offering remains aligned to evolving market needs.
Key Responsibilities:
- Lead and manage the UK-based Software Consultancy Team, coaching, developing, and supporting team members to maximise customer impact.
- Provide expert technical consultancy to existing and new customers in the offsite timber fabrication sector.
- Develop and deliver bespoke software strategies for key accounts, focusing on long-term growth and customer success.
- Support customer onboarding, training, and education on software solutions.
- Engage directly with customer stakeholders to align the product offering with manufacturing and design requirements.
- Introduce customers to new software features and updates, ensuring successful adoption.
- Collaborate cross-functionally with innovation and commercial teams, contributing market insights and customer feedback to business strategy.
- Support the acquisition of new accounts by partnering with the wider sales team.
- Stay updated on industry regulations and standards, ensuring consultancy expertise remains current and valuable.
- Attend and represent the business at trade shows, client meetings, and industry events when required.
- Maintain high standards of health and safety and promote company values and principles.
Candidate Profile:
- Minimum of 3 years' experience in technical software implementation, ideally in construction technology, timber frame, floor, or truss manufacturing industries.
- Strong experience in customer-facing consultancy, support, or service roles.
- Proven ability to develop and implement tailored customer strategies that drive engagement, retention, and growth.
- Excellent communication, negotiation, and influencing skills.
- Hands-on leadership skills with experience coaching or guiding a team.
- Self-motivated, commercially astute, and results-driven.
- Strong organisational skills, with the ability to prioritise and execute tasks effectively.
- Proficiency with Microsoft Office applications.
- Full UK driving licence and willingness to travel nationally up to 70% of the time.
What Our Client Offers:
- Competitive salary with a comprehensive bonus and benefits package.
- Field-based role with national travel opportunities.
- A leadership role with clear opportunities for personal development and professional progression.
- A collaborative environment focused on innovation and customer success.
- The chance to work closely with cutting-edge software in a dynamic, fast-evolving sector.
How to Apply:
If you are a technical leader with strong customer-facing experience and a passion for driving service excellence within the construction industry, we’d love to hear from you.
Software Consultant employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Consultant
✨Tip Number 1
Familiarise yourself with the timber construction market and its specific software needs. Understanding the industry will help you speak confidently about how your skills can directly benefit potential clients.
✨Tip Number 2
Network with professionals in the construction technology sector. Attend industry events or webinars to connect with key players, which could lead to valuable insights and opportunities within the company.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to coach and develop others will set you apart as a candidate.
✨Tip Number 4
Stay updated on the latest software trends and innovations in the construction industry. Being knowledgeable about new technologies will show your commitment to continuous learning and your ability to drive customer success.
We think you need these skills to ace Software Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical software implementation and customer-facing roles. Emphasise any leadership experience and specific achievements that align with the responsibilities of a Software Consultant Team Leader.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the construction industry and your ability to drive customer success. Mention specific examples of how you've developed tailored strategies for clients and led teams effectively.
Highlight Technical Skills: In your application, clearly outline your technical skills, particularly those related to software consultancy and the timber construction market. Mention any relevant software tools or methodologies you are proficient in.
Showcase Communication Skills: Since the role requires excellent communication and influencing skills, provide examples in your application that demonstrate your ability to engage with stakeholders and deliver effective training or presentations.
How to prepare for a job interview at LinkedIn
✨Showcase Your Technical Expertise
As a Software Consultant Team Leader, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss specific software solutions you've implemented in the past and how they benefited your clients, especially in the timber construction sector.
✨Highlight Leadership Experience
Since this role involves leading a team, share examples of your leadership style and experiences. Discuss how you've coached or developed team members in previous roles, and how you plan to maximise customer impact through effective team management.
✨Prepare for Customer-Facing Scenarios
Expect questions about your approach to customer consultancy and support. Prepare scenarios where you've successfully engaged with clients, tailored strategies to their needs, and ensured successful software adoption. This will showcase your customer-focused mindset.
✨Demonstrate Cross-Functional Collaboration
The role requires collaboration with various teams. Be ready to discuss how you've worked with commercial, development, or innovation teams in the past. Highlight any insights you've contributed that influenced business strategy or product offerings.