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For Companies At a Glance
- Tasks: Engage with customers through calls, build relationships, and drive sales growth.
- Company: Join VOW, the UK's leading wholesaler of business supplies, part of the EVO Group.
- Benefits: Enjoy flexible working, pension contributions, and a cycle to work scheme.
- Why this job: Be part of a dynamic team, develop your sales skills, and make a real impact.
- Qualifications: No specific qualifications required; just bring your passion for sales and communication.
- Other info: Work in a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
VOW is part of EVO Group - the largest multi-channel distributor of business supplies and services in the industry with unparalleled reach and experience in the UK. VOW is the UK and Ireland's leading wholesaler of business products and facilities supplies with its headquarters in Sheffield. The company distributes over 24,000 products from its three automated distribution centres in England and Ireland to over 4,000 resellers and customers.
The Retail Account Manager will develop an existing customer base and maximise sales through pro-active telesales calls. To deliver a high level of service to all potential and existing customers whilst increasing sales, product lines, profitability and developing long-term business relationships. You will be working as part of a business-to-business sales team focusing on building new business relationships.
Key activities will include:
- Making outbound calls to generate business with existing and prospective customers
- Developing existing customers to maximize revenue
- Building new business relationships
- Interpreting customer's requirements and presenting them with a solution
- Ensuring that budgeted sales and margin levels are achieved
Summary of Role Responsibilities:
- Ensure a proactive plan is in place daily, to achieve your specific KPI's
- Determination to exceed budgets and develop the existing account base
- Working in harmony with the wider team to push new product ranges and become an expert in selling their new and key lines
- Effectively monitoring customers and identifying areas for growth
- Identify and target new areas for growth and development
- Any other duties as directed by management
The Benefits:
- Flexible working
- Pension contributions
- Cycle to work scheme
- Employee Assistance Programme
- State of the art IT equipment
- Volunteer days
Contact Detail:
EVO Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Account Manager
✨Tip Number 1
Familiarise yourself with VOW's product range and services. Understanding the specifics of what they offer will help you tailor your conversations and demonstrate your knowledge during interviews or networking opportunities.
✨Tip Number 2
Practice your telesales skills. Since the role involves a lot of outbound calls, honing your ability to engage customers over the phone will be crucial. Consider role-playing scenarios with friends or using online resources to improve your pitch.
✨Tip Number 3
Network within the industry. Attend relevant trade shows or events where you can meet professionals from VOW or similar companies. Building relationships in the business supplies sector can give you insights and potentially lead to referrals.
✨Tip Number 4
Showcase your resilience and relationship-building skills. Prepare examples from your past experiences that highlight how you've successfully built trust with clients, even without face-to-face interactions, as this is key for the Retail Account Manager role.
We think you need these skills to ace Retail Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Retail Account Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales, customer relationship management, and any specific achievements that demonstrate your ability to meet KPIs and drive revenue.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences to illustrate your sales skills and ability to build relationships over the phone.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EVO Group
✨Know Your Products
Familiarise yourself with the major product categories that VOW distributes, such as Office Essentials and Technology. Being knowledgeable about these products will help you demonstrate your understanding of the business and how you can contribute to sales.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully built relationships with clients. Be ready to share specific examples of how you've maximised revenue in past roles, as this is crucial for the Retail Account Manager position.
✨Showcase Your Communication Skills
Since the role involves a lot of phone communication, practice articulating your thoughts clearly and confidently. Highlight your active listening skills and how you can build trust with customers over the phone.
✨Prepare Questions
Have a list of insightful questions ready to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
