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For Companies At a Glance
- Tasks: Support chemistry and immunoassay analyzers while ensuring top-notch patient care.
- Company: Join a leading healthcare diagnostics team making a real difference in patient outcomes.
- Benefits: Enjoy a full-time, field-based role with opportunities for travel and professional growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction in healthcare.
- Qualifications: Strong background in biomedical science or clinical applications support is essential.
- Other info: This role involves travel across Scotland and North England, offering diverse experiences.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a passionate and experienced Biomedical Scientist or Application Support Scientist to join a leading healthcare diagnostics team as an Application Product Specialist. This role supports chemistry and immunoassay analyzers, along with pre- and post-analytical lab solutions, contributing to high-quality patient care through excellent technical support.
Key Responsibilities:
- Provide installation support, system configuration, and workflow design
- Deliver user training, technical troubleshooting, and software updates
- Optimize system performance and ensure customer satisfaction
- Assist with product demonstrations, tender support, and technical consultancy
- Travel across Scotland and North of England to support customer sites
Key Skills & Experience:
- Strong background in biomedical science, medical laboratory diagnostics, or clinical applications support
- Solid analytical, technical, and problem-solving skills
- Ability to work independently and manage field-based responsibilities
- Excellent communication and customer-facing skills
- Resilient, adaptable, and driven to deliver under pressure
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist (,, United Kingdom)
✨Tip Number 1
Familiarise yourself with the latest advancements in biomedical science and diagnostics. This will not only help you understand the products better but also demonstrate your passion and commitment to the field during interviews.
✨Tip Number 2
Network with professionals in the healthcare diagnostics industry. Attend relevant conferences or webinars, and connect with current employees at StudySmarter on platforms like LinkedIn to gain insights into the company culture and expectations.
✨Tip Number 3
Prepare for potential technical questions by reviewing common troubleshooting scenarios related to chemistry and immunoassay analyzers. Being able to discuss these confidently can set you apart from other candidates.
✨Tip Number 4
Showcase your customer-facing skills by preparing examples of how you've successfully communicated complex information to non-technical audiences. This is crucial for a role that involves user training and support.
We think you need these skills to ace Product Specialist (,, United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in biomedical science and any relevant technical support roles. Emphasise your analytical and problem-solving skills, as well as your ability to work independently.
Craft a Compelling Cover Letter: In your cover letter, express your passion for healthcare diagnostics and how your background aligns with the responsibilities of the Application Product Specialist role. Mention specific experiences that demonstrate your customer-facing skills and technical expertise.
Highlight Relevant Experience: When detailing your work history, focus on roles where you provided technical support or training. Include examples of how you optimised system performance or contributed to customer satisfaction in previous positions.
Prepare for Technical Questions: Anticipate questions related to diagnostics, system configuration, and troubleshooting during the interview process. Be ready to discuss specific scenarios where you successfully resolved technical issues or improved workflows.
How to prepare for a job interview at Placed
✨Showcase Your Technical Expertise
As a Product Specialist, you'll need to demonstrate your strong background in biomedical science and diagnostics. Be prepared to discuss specific experiences where you've provided technical support or solved complex problems in a lab setting.
✨Highlight Your Communication Skills
Since this role involves training users and providing customer support, it's crucial to showcase your excellent communication skills. Prepare examples of how you've effectively communicated technical information to non-technical audiences in the past.
✨Demonstrate Problem-Solving Abilities
The ability to troubleshoot and optimise system performance is key. Think of instances where you've successfully resolved issues under pressure and be ready to share these stories during your interview.
✨Prepare for Field-Based Scenarios
Given that this role is field-based, consider discussing your experience with managing responsibilities independently. Be ready to explain how you prioritise tasks and ensure customer satisfaction while on the move.
