At a Glance
- Tasks: Support individuals facing housing challenges and help them regain stability.
- Company: Join Adullam, a national award-winning support team making a real difference.
- Benefits: Enjoy a rewarding role with opportunities for personal growth and development.
- Why this job: Make a positive impact in people's lives while working in a supportive environment.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This role is perfect for those looking to start a meaningful career in social support.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Tenancy Sustainment Officer
Location: Bolton
Salary: £25,389 per annum
Job title: Tenancy Sustainment Officer
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Bolton.
- Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
- We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
- This is a key post contributing to the delivery of Adullams housing services to its residents. Working within Associations corporate aims and objectives you will deliver a customer focussed service.
- You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.
- You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.
- You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.
- You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents.
- You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Associations values, culture and ethos.
Please see the job description for more information.
Adullam offers the following benefits:
- Salary £25,389.00 per annum dependent on experience for 37.5 hours per week,
- Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
- Training and career advancement
- Discounted Goods and services
- Pension
- Access to Westfield Health and Westfield Rewards/Discounts
- Access to CALM app
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.
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Tenancy Sustainment Officer employer: Adullam Homes
Contact Detail:
Adullam Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Familiarize yourself with the specific challenges faced by individuals experiencing homelessness or housing instability. Understanding their needs will help you demonstrate your empathy and suitability for the role during the interview.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums to connect with others who work in similar roles. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with multi-agency collaboration. Highlight any past roles where you worked alongside social services, healthcare providers, or community organizations, as this is crucial for the Tenancy Sustainment Officer position.
✨Tip Number 4
Research Adullam's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show your genuine interest in the role.
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Tenancy Sustainment Officer position. Understand the key responsibilities and required skills, especially those related to housing management and support for individuals with complex needs.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Focus on any previous work in housing management or support services, and emphasize your ability to work with vulnerable populations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by those who have lost their homes. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adullam Homes
✨Understand the Role
Make sure you have a clear understanding of what a Tenancy Sustainment Officer does. Familiarize yourself with the responsibilities, especially around housing management and supporting individuals with complex needs.
✨Show Empathy and Understanding
During the interview, demonstrate your ability to empathize with individuals who have faced homelessness or rough sleeping. Share any relevant experiences that highlight your compassion and understanding of their challenges.
✨Highlight Relevant Skills
Be prepared to discuss specific skills that are crucial for this role, such as assessment techniques, crisis management, and effective communication. Provide examples from your past experiences that showcase these skills.
✨Research Adullam
Take some time to learn about Adullam and its mission. Understanding the organization's values and how they align with your own will help you articulate why you want to be part of their award-winning support team.