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- Tasks: Serve food and drinks while creating a welcoming atmosphere for guests.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts on food, flexible hours, and access to exclusive rewards.
- Why this job: Be part of a lively team in Edinburgh's student district with great nightlife.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit.
- Other info: Perfect for students looking for a fun, dynamic work environment.
Join to apply for the Front of House Team Member role at Stonegate Group.
Location: The Southsider
Role Overview: At The Southsider, we are seeking Front of House Team Members who enjoy working as part of a team. We provide comprehensive training and support to help you develop your skills. Your ability to connect with the team and create a positive guest experience is most important.
Responsibilities:
- Help prepare and serve food and drinks.
- Offer friendly recommendations to enhance the guest experience.
- Maintain a clean and safe environment for guests and staff.
About Us: Each pub has its own character and loyal locals. We host sports screenings, quiz nights, and DJ events. Our pubs serve classic pub fare like burgers and fish and chips, and pride ourselves on serving quality pints. The Southsider is a lively pub in Edinburgh's student district, known for its great atmosphere, excellent beer selection, and vibrant nightlife.
Benefits:
- Reward Card via MiXR App – 25% off food and drinks for you and friends
- Stonegate Xtra Rewards – discounts at various retailers
- VIP access to pubs and bars
- Hotel discounts
- Flexible working hours
- Corporate discounts, including Dental Insurance and Wagestream for early wage access
Company Information: Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more at www.stonegatecareers.co.uk.
Equal Opportunity: If you require reasonable adjustments during the recruitment process due to a disability, please contact The Southsider in advance for support.
Job Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Hospitality
Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with The Southsider's unique atmosphere and offerings. Visit the pub if you can, engage with staff, and observe how they interact with guests. This will give you valuable insights to discuss during your interview.
✨Tip Number 2
Showcase your teamwork skills by sharing specific examples from previous experiences. Whether it's in hospitality or other fields, emphasise how you contributed to a positive team environment and enhanced customer experiences.
✨Tip Number 3
Prepare to discuss how you would handle various guest scenarios. Think about how you would recommend menu items or resolve issues, as this demonstrates your proactive approach to enhancing the guest experience.
✨Tip Number 4
Network with current or former employees of Stonegate Group. They can provide insider tips on the company culture and what they look for in a Front of House Team Member, which can help you tailor your approach.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Front of House Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your ability to create a positive guest experience. Mention any previous experience in similar roles or environments, and how you can contribute to the team at The Southsider.
Highlight Teamwork Skills: Since teamwork is crucial for this role, make sure to provide examples of how you've successfully worked as part of a team in the past. This could be from previous jobs, volunteer work, or group projects.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is crucial. Be prepared to discuss your previous experiences working in a team and how you contributed to creating a positive environment. Highlight any specific instances where you helped a colleague or improved team dynamics.
✨Know the Menu
Familiarise yourself with the food and drink offerings at The Southsider. Being able to make recommendations shows your enthusiasm for the role and helps create a better guest experience. Consider trying to memorise a few key items and their ingredients to impress during the interview.
✨Emphasise Customer Service Skills
The ability to connect with guests is vital. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure a guest had a great experience, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about the training process, team culture, or upcoming events at The Southsider. This demonstrates your eagerness to be part of the team and your commitment to contributing positively.
