Front of House Team Member

Front of House Team Member

Full-Time No home office possible
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At a Glance

  • Tasks: Serve food and drinks while creating a welcoming atmosphere for guests.
  • Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
  • Benefits: Enjoy discounts, flexible hours, and early wage access through Wagestream.
  • Why this job: Be part of a lively pub scene in Edinburgh's student district with great events.
  • Qualifications: No prior experience needed; just bring your enthusiasm and team spirit!
  • Other info: Comprehensive training provided to help you grow your skills.

Join to apply for the Front of House Team Member role at Stonegate Group.

Location: The Southsider

Role Overview: At The Southsider, we are seeking Front of House Team Members who enjoy working as part of a team. We provide comprehensive training and support to help you develop your skills. Your ability to connect with the team and create a positive guest experience is most important.

Responsibilities:

  • Help prepare and serve food and drinks.
  • Offer friendly recommendations to enhance the guest experience.
  • Maintain a clean and safe environment for guests and staff.

About Us: Each pub has its own character and loyal locals. We host sports screenings, quiz nights, and DJ events. Our pubs serve classic pub fare like burgers and fish and chips, and pride ourselves on serving quality pints. The Southsider is a lively pub in Edinburgh's student district, known for its great atmosphere, excellent beer selection, and vibrant nightlife.

Benefits:

  • Reward Card via MiXR App – 25% off food and drinks for you and friends
  • Stonegate Xtra Rewards – discounts at various retailers
  • VIP access to pubs and bars
  • Hotel discounts
  • Flexible working hours
  • Corporate discounts, including Dental Insurance and Wagestream for early wage access

Company Information: Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld.

Equal Opportunity: If you require reasonable adjustments during the recruitment process due to a disability, please contact The Southsider in advance for support.

Job Details:

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industry: Hospitality
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Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with The Southsider's unique atmosphere and offerings. Understanding the pub's character and its popular events will help you connect with the team and demonstrate your enthusiasm during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've created positive experiences for guests in previous roles. This will highlight your ability to enhance the guest experience, which is crucial for this position.

✨Tip Number 3

Network with current or former employees of Stonegate Group if possible. They can provide insights into the company culture and what they look for in a Front of House Team Member, giving you an edge in your application.

✨Tip Number 4

Be prepared to discuss your teamwork abilities. Since the role involves working closely with others, sharing specific examples of successful collaboration will demonstrate that you're a great fit for their team-oriented environment.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Food Safety Knowledge
Problem-Solving Skills
Adaptability
Multitasking
Positive Attitude
Cash Handling
Basic Food Preparation Skills
Knowledge of Beverages
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Front of House Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your ability to create a positive guest experience. Mention any previous experience in similar roles or environments, and how you can contribute to the team at The Southsider.

Highlight Teamwork Skills: Since teamwork is crucial for this role, make sure to provide examples of how you've successfully worked as part of a team in the past. This could be from previous jobs, volunteer work, or group projects.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Stonegate Group

✨Show Your Team Spirit

As a Front of House Team Member, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team before, highlighting your ability to connect with others and contribute to a positive atmosphere.

✨Know the Menu

Familiarise yourself with the food and drink offerings at The Southsider. Being able to make friendly recommendations during the interview will demonstrate your enthusiasm for the role and your commitment to enhancing the guest experience.

✨Emphasise Cleanliness and Safety

Since maintaining a clean and safe environment is part of the job, be ready to discuss your understanding of hygiene standards and safety protocols. This shows that you take the responsibilities seriously and are proactive about guest and staff wellbeing.

✨Be Yourself and Have Fun

The Southsider is known for its vibrant atmosphere, so let your personality shine through during the interview. Show your passion for hospitality and your ability to create a lively environment, as this will resonate well with the interviewers.

Front of House Team Member
Stonegate Group
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